
In this lecture you split the growth number you own into four stages, compare an estimate against what actually happens, choose the range you can honestly quote and the reserve behind it, and then.
This course is built from five disciplines: marketing leadership, sales team building, revenue operations, operations management and workforce planning.
The map of the course
A dictionary for reading lectures from other fields as growth work
Three questions to ask after every lecture
A short self-diagnostic that shows which sections to watch first
Download the Revenue Plan Estimate and fill in one line after each lecture.
Tools in this lecture
Files to download (1)
Where to start in a new marketing leadership role
A fourteen-day audit of team, channels and effectiveness
Ten questions to ask the chief executive early
The action plan for the first thirty days
Tools in this lecture
Ready to use on the slides (17)
Models and methods explained (2)
Assembling a competitive analysis quickly
Estimating a competitor's unit economics
Where insight comes from and how to turn it into a decision
Building a strengths and weaknesses table that is actually used
Tools in this lecture
Ready to use on the slides (11)
Models and methods explained (8)
Building a strategy the executive team will approve
The frameworks: 4P, STP, the Ansoff matrix, customer journey
Linking business goals to marketing indicators
The annual strategy document and its one-page summary
Tools in this lecture
Ready to use on the slides (10)
Models and methods explained (6)
Building a marketing budget and defending it
The key metrics: CAC, LTV, ROMI, CLV
Reallocating budget between channels on evidence
The report format for finance and the chief executive
Tools in this lecture
Ready to use on the slides (11)
Models and methods explained (2)
Developing the value proposition
Brand architecture and managing a product portfolio commercially
Preparing a complete brand plan
The template: indicators, initiatives and budgets
Tools in this lecture
Ready to use on the slides (15)
Models and methods explained (9)
The digital funnel from lead to revenue
The channels: search, paid media, social, email, CRM, content
Performance marketing: attribution, optimisation, measurement
What a marketing dashboard has to contain to be useful
Tools in this lecture
Ready to use on the slides (20)
Models and methods explained (9)
Building a department that matches the company strategy
The roles: brand, performance, analytics, communications, product marketing
Indicators and reporting for the team
Working with sales, product and the chief executive
Tools in this lecture
Ready to use on the slides (12)
Models and methods explained (8)
Where AI genuinely helps: content, targeting, analytics
A selection of the leading services
Building an AI roadmap for the department
Cases of integration into a working business
Tools in this lecture
Ready to use on the slides (16)
How modern selling differs from what most people were taught
How the most successful companies actually sell
The characteristics of a salesperson who performs
How chat-based selling replaced the telephone
Tools in this lecture
Ready to use on the slides (2)
Services and apps shown in this lecture (1)
Models and methods explained (3)
Which characteristics separate outstanding from adequate
Building the selection tools step by step
Creating a candidate scorecard
Preparing the interview questions
Tools in this lecture
Ready to use on the slides (9)
Models and methods explained (1)
Searching on LinkedIn
Making contact so the message gets a reply
Sourcing through your own team
Active search, and the basics of recruiting for this role
Tools in this lecture
Ready to use on the slides (9)
Services and apps shown in this lecture (10)
Models and methods explained (1)
Who to start with when building from zero
Conducting the interview
Identifying real motivation
Selling the role to the candidate, and the onboarding programme
Tools in this lecture
Ready to use on the slides (7)
Models and methods explained (2)
Developing the training programme
The core elements of the sales process
How customers actually buy, which is rarely how sellers assume
Building the programme, and training on BANT qualification
Tools in this lecture
Ready to use on the slides (4)
Models and methods explained (5)
Teaching salespeople what their customers actually do all day
Helping a salesperson build their own reputation
Why customers do not trust every salesperson, and what changes that
Tools in this lecture
Ready to use on the slides (1)
Models and methods explained (2)
Coaching from performance metrics rather than from impressions
Introducing a coaching culture
Building the coaching plan together with the person
An example development plan, and assessing whether the coaching worked
Tools in this lecture
Ready to use on the slides (8)
Models and methods explained (1)
A plan for acquiring new customers, and one for retaining them
A plan built on customer engagement
Evaluating a bonus scheme before it produces the wrong behaviour
Whether to involve salespeople in designing it, levels, promotions and contests
Tools in this lecture
Ready to use on the slides (7)
Models and methods explained (1)
Defining what a leader is in this function
Developing a leadership programme
The requirements the role actually places on someone
The problems a first-time sales manager reliably runs into
Tools in this lecture
Ready to use on the slides (3)
The sales flywheel as a model
Getting customers to look for you rather than the reverse
Reaching the top of search, and how that mechanism works
Creating content, using social platforms, and one practical shortcut
Tools in this lecture
Ready to use on the slides (1)
Models and methods explained (2)
What marketing is actually responsible for
How to score leads, and how not to
The buyer journey matrix and the buyer avatar
The right script, prioritising leads, and shifting from outbound to inbound
Tools in this lecture
Ready to use on the slides (5)
Models and methods explained (1)
A cooperation agreement between sales and marketing
Developing a marketing SLA and a sales SLA
What each side commits to, in writing
Tools in this lecture
Ready to use on the slides (5)
Models and methods explained (1)
Speeding up work with leads through technology
Accelerating the search itself
Accelerating engagement
Automating the reporting nobody wants to write
Tools in this lecture
Ready to use on the slides (5)
Services and apps shown in this lecture (2)
Generating ideas worth testing
Best practice for implementing them
How to tell a result from a coincidence
Tools in this lecture
Ready to use on the slides (4)
Models and methods explained (1)
A partner programme that worked
An updated lead qualification matrix
What both changed in the numbers
Tools in this lecture
Ready to use on the slides (1)
Models and methods explained (5)
What is changing in how buying happens
Current research in the field
What that implies for how you build the team now
This course contains the use of artificial intelligence.
Most companies do not have a growth strategy. They have a growth target and a hope that everyone will work harder to reach it. Here are 506 tools to build the system that grows: 338 ready-to-use templates, procedures, question lists and checklists, 130 models and methods, 20 services shown on screen and 18 working files.
Open a lecture, take the template, and map how your growth actually happens today.
Why targets do not create growth
Marketing, sales and operations each chase their own numbers, the CRM is full of gaps, leads are lost between teams, and hiring follows the target instead of the plan. Growth depends on a few heroes and stalls when they leave.
What changes after this course
Marketing, sales, revenue operations and operations work as one system, the CRM and funnel show where growth comes from, and the workforce plan supports the growth you expect.
What is inside: 506 tools, counted lecture by lecture
You do not have to take this number on trust. Open any lecture and read its description: every tool inside is listed there by name.
Where the tools are
The marketing leader (3 sections, 153 tools). The first 30 days, diagnosis, budget, brand plan, the team and AI.
The sales team (3 sections, 77 tools). Hiring, onboarding, training, managing and motivating.
Lead generation and alignment (3 sections, 33 tools). Conversion, technology, experiments and cases.
Revenue operations (2 sections, 97 tools). The system, the funnel, CRM and rollout.
Operations (3 sections, 91 tools). Processes, rhythms, chaos and tooling.
Workforce planning (2 sections, 83 tools). Demand, norming, optimisation and performance.
Who is teaching
I am Mike, the #1 HR instructor on Udemy, with 1,800,000+ course enrollments from 170,000 students, and the author of about 200 books on Amazon. I built the people system at Preply as it became a unicorn and worked at Wargaming, iDeals and Alfa-Bank across 20 years in HR. I hold PHRi, SHRM-CP and HCI sHRBP certifications and represent HRCI in Eastern Europe. I am also a founder and lead the strategy of my own academy.
At the STB TV channel I planned recruiting from trends when we had plans for new TV projects. I built a table: with six recruiters, as we had then, we would close 300 incoming vacancies in six months; if the business wanted them closed faster, we needed more recruiters. Growth plans become real when you connect the target to the capacity needed to reach it.
How to use the course
Start with the marketing and sales sections, then build revenue operations, operations and the workforce plan. Section and lecture titles show how many tools are inside, and each lecture description lists them by name.
What is included
Where to start
Write your growth target and the three things that must be true to reach it, then open the first section. Enrol now and start your first lesson today.