Supply Chain Operations Metrics and KPI's
4.2 (576 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
3,248 students enrolled

Supply Chain Operations Metrics and KPI's

Learn to Create Value, Improve Performance, and Drive the Success of Your Supply Chain Management System
4.2 (576 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
3,248 students enrolled
Last updated 1/2019
Current price: $116.99 Original price: $179.99 Discount: 35% off
1 hour left at this price!
30-Day Money-Back Guarantee
This course includes
  • 1.5 hours on-demand video
  • 2 downloadable resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
Training 5 or more people?

Get your team access to 4,000+ top Udemy courses anytime, anywhere.

Try Udemy for Business
What you'll learn
  • You’ll have the ability to objectively assess your current supply chain function, identify the gaps in its performance, and build an effective foundation for its improvement.
  • You’ll learn how to ramp up the operational control of your organisation’s delivery performance, its responsiveness in terms of cycle times, its cost and asset management, and its promotion of collaborative relationships.
  • You’ll know how to redesign and optimise your supply chain network by implementing best practices in areas like carrier agreements, procurement and replenishment, cross-docking, merge-in-transit, wave picking, and lean methodologies.
  • You’ll understand the most effective approach to streamlining management reporting, particularly as it applies to your organisational structures and objectives.
  • You’ll gain all the knowledge and practical skills you need to successfully align your supply chain team’s professional abilities with your company’s overall goals.
  • Some basic supply chain terminology.
  • Computer and Internet.

High-performance supply chain management is all about getting product to the customer in the right way, for the right price. In the creation of worth for both client and stakeholder, it’s the reliability and sustainability of your business performance that will really make the difference. From product sourcing through order fulfilment, your organisation’s success relies heavily on its ability to discover and generate value from the gaps between the expected, the perceived, and the actual outcome.

As a proven method for aligning your company’s plans for improvement with its strategic objectives, the Supply Chain Metrics and KPI’s Model addresses supply chain problem solving alongside the engineering, upgrade, and redesign of key business procedures.

By developing an internal system that’s based on verified performance indicators and metrics, you’ll be able to fully resolve the top five challenges in the supply chain industry: understanding planning and risk management, evaluating and implementing cost control, exploiting supplier/partner relations, providing superior customer service, and getting the most from your supply chain team.

By completing this course, you’ll learn to refine strategy, define structure (including the human element), manage processes, and measure performance. You’ll have the skills and knowledge necessary to create and execute a successful framework for understanding, measuring, and advancing the performance of your current supply chain, determining your company’s success in achieving its operational goals, evaluating internal cost/performance trade-offs, initiating strategies for meeting new customer expectations, and responding effectively to the challenges presented by global market growth.

Who this course is for:
  • It's perfect for business professionals and students of supply chain management at beginner and intermediate level seeking a basic understanding of supply chain performance indicators and metrics.
Course content
Expand all 35 lectures 01:38:52
+ Supply Chain Reliability
5 lectures 12:40
Orders Delivered in Full
Delivery Performance
Documentation Accurracy
Perfect Condition
+ Supply Chain Responsiveness
4 lectures 07:47
Order Fulfilment Cycle Time
Source Cycle Time
Make Cycle Time
Delivery Cycle Time
+ Supply Chain Agility
3 lectures 08:43
Upside Supply Chain Flexibility
Upside Supply Chain Adaptability
Downside Supply Chain Adaptability
+ Supply Chain Costs
3 lectures 12:15
Total Supply Chain Management Costs and Cost of Goods Sold
Operational Metrics - Cost to Plan, Source, Make, Deliver/Install, and Return
Supply Chain Value at Risk and Mitigation Cost
+ Supply Chain Asset Management
3 lectures 09:09
Cash-to-Cash Cycle Time
Return on SC Fixed Assets
Return on Working Capital
+ Best Practices
15 lectures 42:49

Download the Presentation Slides

Carrier Agreements
Collaborative Planning, Forecasting and Replenishment
Co-Located Procurement Representatives
Drum-Buffer-Rope Scheduling
Lean Methods
Six Sigma
Sales and Operations Planning
Supplier Performance
Vendor Managed Inventory
Wave Picking
Course Closure