
Welcome to the Course on Supply Chain Management System Processes...
If You Would Like To Read Some Books On Supply Chain Management I Recommend The Following:
Optional Reads:
Supply Chain Management: Strategy, Planning, and Operation
by Sunil Chopra, Peter Meindl
Link: https://bit.ly/2vXMFSZ
Supply Chain Logistics Management - 3rd Edition
by Donald Bowersox, Bowersox Donald, Closs David
Link: https://bit.ly/3auqdzF
Supply Chain Management defined
Logistics may involve making decisions regarding packaging, documentation, insurance, storage, importing and exporting regulations, freight damage claims, and risk management.
Read the following two articles and write a paragraph for each regarding your perception on Supply Chain Management.
REGIONAL TRADE
U.S EXPORTS AND IMPORTS
LEGISLATION
Demand Management is the science of understanding, coordinating and controlling all sources of demand so that business operations can deliver products or services on time to customers.
Demand for products can be either independent or dependent.
Dependent demand of a product or service is when the demand of one product is caused by the demand for other products or services.
Independent Demand is not caused by a demand for another product or service.
Forecasting is the scientific process of estimating without having all the necessary information.
Estimating information over time (tie series, cross-sectional, or longitudinal data)
Demand forecasting or supply chain forecasting is the practice of estimating how much of a product or service customers will purchase using calculations based on sales data or test marketing and making educated guesses.
Review these questions now to know how to answer them by the end of this morning. Look them over and prepare your responses for the supply chain management course.
Explore Amazon's supply chain management and its Fulfillment by Amazon (FBA) system, highlighting competitive advantages, bottlenecks, demand understanding, and market share predictions.
Discover Amazon's supply chain roadmap, detailing inventory in fulfillment centers owned by Amazon or independent sellers, with storage restrictions, order-driven fulfillment, and a GPS-guided courier system delivering to customers.
https://www.youtube.com/watch?v=4rY00QwsPJA&feature=emb_title
See how Amazon leverages warehouse technology and automation to power fast fulfillment, using platform trucks, conveyor chutes, AI-driven order routing, Kindle tablet controls, and one-click purchase option.
Explore how technology enables online order delivery through trucks, minivans, drones, and automated systems like Amazon Scout, delivering packages with minimal human intervention.
Amazon manufactures its own products, such as Alexa and the Kindle, owns about 70 clothing brands, 60 released in three years, and has bought over 100 companies worldwide.
Explains how Amazon's relentless persistence, strategic acquisitions, and logistics investments drive revenue growth, cut out the middleman, and set sights on a trillion-dollar trajectory.
Amazon blends low-cost products with quality, offers same-day delivery for Prime members, and provides optional add-ons. Flexible returns and customer support, plus Prime Video and Prime Music, drive industry leadership.
Analyze changes to Amazon FBA fees, including a 3.6% average increase, IPIS-based storage limits of 350+, quarterly evaluations, and a $10 per cubic foot overage.
Examine the major challenges of Amazon FBA, including stolen deliveries, fake reviews, and the impact of a low inventory performance index score below 350 on opportunity costs.
Identify how constraints create bottlenecks in deliveries, including non-prime orders with delays up to 10 days and drone limits in apartment buildings, and how prime member priority mitigates wait times.
Analyze how Amazon adapts to changing environments through global acquisitions, investing in about 120 companies worldwide, illustrating a big fish eating the little fish dynamic in supply chains.
Analyze how Amazon leads e-commerce and marketplace competition against eBay, Walmart, Alibaba, Google, and Microsoft, while delivery rivals FedEx, UPS, and DHL illustrate efficiency.
These are the Top Five Caveats one can encounter when enrolled in Amazon FBA.
The monthly subscription costs $40 plus fees and commissions on whatever you sell.
The Top Five caveats are in no particular order
Seller Restrictions
Lost Inventory
Automated Returns
Lack of Good Customer Service
Shipping Costs
Amazon FBA grows by integrating warehousing technology, delivery, and manufacturing, while Prime benefits and demand-driven pricing incentivize joining the top e-commerce search engine club.
In this part, we will discuss better management concepts.
What is Management?
What are the different levels of Management?
Lastly, we will look into Home Depot and elucidate how the organization has built an effective management system.
LEAN management refers to a technique developed with the aim of minimizing the process waste and maximizing the value of the product or service to the customer, without compromising the quality.
It is coined by Toyota Production System , which is a part of lean thinking
ALSO SEE
EPA The Lean and Environmental Toolkit 2007 presents practical experience collected by the EPA and partner companies who coordinated Lean implementation and environmental management.
Link: https://www.epa.gov/sites/default/files/2013-10/documents/leanenvirotoolkit.pdf
Six Sigma is a data-driven approach and methodology for eliminating defects by utilizing statistical analysis rather than guesswork.
Just-in-Time Approach- An approach to achieving excellence in manufacturing company based on the elimination of waste (not essential to the product)
Taiichi Ohno from the Toyota company is credited with inventing the JIT manufacturing method in the 1970s.
Inventory management is a systematic approach to sourcing, storing, and selling inventory—both raw materials and finished goods products.
Risk management is the continual process of conducting risk assessments through identifying, analyzing, evaluating potential hazards and then treating those loss exposures.
Enterprise Resource Planning
Normally associated with business management software —typically a suite of integrated applications —that an organization can use to collect, store, manage, and interpret data from many business activities.
Metrics for BTS
On time delivery rate (prompt delivery)
Value or total back orders and number frequency and duration of back orders.
Complete order fill rate and order line item fill rate
Line item return rate
Metrics for BTO include
Quoted customer response time and on time completion rate (24hrs)
On time delivery rate (prompt delivery)
Value of late orders and number of late orders
Frequency and duration of late orders (How often are your orders late?)
Number of warranty returns/repairs (Product Recall)
Metrics for Measuring SCM:
Collect
Store
Present
Enable SCM Performance:
Plan
Source
Make
Deliver
Joint Replenishment
Simultaneous purchase of several out of stock items.
Q$* = Square root 2(S+ Esi) A/K
QS*= optimal lot size in dollars
K= carrying cost rate (proportion)
A= annual dollar volume of all items
Si= marginal cost of adding item I to the order
S= cost of placing an order
Smart Technology and Automation
AI- Robotics
Brand Management and Reputation
Status-Brand
Lowering Costs
Customer Demand Forecasts
Leadtime Manufacturing
IKEA is a multinational home furniture retailer from Sweden.
In this short video we will take a brief look at the supply chain of IKEA and understand their competitive advantage in the home furniture industry.
FEDEX is an American multinational shipping company.
3PL- "Third Party Logistics" can be used in Supply Chain Management to outsource elements of distribution, warehousing and order fulfillment.
Corporate Social Responsibility includes operating a business in a manner that accounts for the social and environmental impact created by business.
Global Green Initiatives
THE EPA developed guidance for Environmentally preferable Purchasing
www.epa.gove/oppt/epp/index.htm
Japan enacted the Green Purchasing Law in 2000
www.env.go.jp/en/laws/policy/green/1.pdf
International Green Purchasing Network was founded in 2005
www.igpn.org
India started the Green Purchasing Network India
www.gpni.emcentre.com
EU three regulatory dynamics
Liberty Coca Cola
Founder: Dr. John Pemberton
Location: Atlanta Georgia
Date: May. 8, 1886
Think Globally and Act Locally
Mission, Vision, and Values
US Market 28 Million
48% of market population resides in four U.S Cities
Business $1.2 Billion revenue
90 million physical cases
150,000 pieces of cold drink equipment (CDE) installed
8 Distribution centers
3 production centers
3,800 workers
Market share Total 25% of total beverages
50% of sparkling soda drinks
15% still beverage market
SUPPLY CHAIN NETWORK
3 production centers
9 sales centers
8 distribution centers
Case Inca Kola
see commercial for Inca Kola: https://www.youtube.com/watch?v=-6x0KxmTNfE
Case I Lohas
see commercial for I Lohas Japan: https://www.youtube.com/watch?v=U-TvkUR3dpc
Congratulations on completing the course!
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Students will learn the basics of Supply Chain Management and how to implement techniques to improve business performance and reach objectives. We will also discuss some real-world examples of how supply chain management is used in well known companies.
Key concepts include:
Inventory Management
Logistics and Transportation
Warehouse
Smart Technology and Automation
Six Sigma
LEAN concept and much much more....