
Introducing Supply Chain Management Level 1 Course: Dr Dion Glass
Explore the end-to-end supply chain from suppliers and inbound logistics through the factory to outbound logistics to customers, including contract management, procurement, warehousing, supply chain planning, and enablement.
Lead supplier-side contract management and negotiations by detailing service, goods and materials, and project APC contracts, and defining terms, pricing, service levels, confidentiality, and dispute resolution.
Explore how contract strategy drives supplier relationships, with four supplier quadrants and tailored negotiations for non-critical, core, strategic suppliers, and strategic partners, plus essential contract register governance.
Explore end-to-end procurement and supplier management, from needs identification and vendor selection to contract negotiation, purchase orders, and P2P process, including RFIs, RFQs, and RFPs.
learn procurement and supplier management by mapping suppliers in a four-quadrant dashboard, then measure service delivery, lead times, on-time in full, and quality to optimize spend, risk, and negotiation.
Explore strategic sourcing as a procurement focus on high-volume commodities and total cost of ownership. Build reliable supplier relationships, mitigate risk, and pursue long-term value through continuous optimization.
Explore how inbound and outbound supply chains drive business strategy, highlighting inbound logistics from suppliers to factory and outbound flows to customers, with transport modes, incoterms, and risk transfer.
Explore how to design and manage outbound supply chain from factory to customer, balancing reliable, lean, flexible, and agile approaches, and decide outsourcing or in-house execution to meet market needs.
Explore how supply chain planning balances supply and demand across operational, tactical, and strategic horizons, coordinating inbound and outbound flow to support production and meet customer demand.
SUPPLY CHAIN MANAGEMENT TRAINING MODULES – DR DION GLASS
1. INTRODUCTION TO END-TO-END SUPPLY CHAIN
a. Introducing the end-to-end Supply Chain and its components
2. CONTRACT MANAGEMENT & NEGOTIATIONS (2 Parts)
a. What is contracting all about?
i. Plan for the best, prepare for the worst
ii. Guidelines and relationships
b. Typical contract scenarios
i. Service agreements (simple/complex)
ii. Goods/Material supply (simple/complex)
iii. Goods & Services (simple/complex)
iv. EPC/EPCm/Project contracts (fixed term)
v. **We will explain contract types in the advanced module
c. Critical components of a contract
i. Company information
ii. Price
iii. Payment terms
iv. Supply/Volume
v. Service
vi. Quality
vii. Lead times/Completion times
viii. R&D
ix. Penalties/Performance/Warranties/Guarantees
x. Non-disclosure/Confidentiality
xi. Contract duration
xii. Legal landscape (T&Cs)
1. Force majeure
2. Overarching law
3. Dispute resolution
4. Breach
5. SHERQ
6. Risk
7. Company closure
8. General terms
d. Contracting with strategic intent – what are the actual key drivers?
i. Why is contract management beyond T&C’s?
ii. The four quadrants of suppliers – where does the power lie?
e. Keeping a contract register
i. Lapsing contracts
ii. Lapsing guarantees
f. Negotiations
i. Knowing what your business needs
ii. Knowing what your suppliers need
iii. The correct negotiating team
1. Frontline
2. Backline
iv. TCO
v. The optimal solution
3. PROCUREMENT & SUPPLIER MANAGEMENT
a. What is procurement compared to purchasing?
i. What is TCO?
b. Procurement in the four quadrants
c. Procurement and Supplier categories
d. Spend analysis
e. Classic supplier performance KPAs
4. STRATEGIC SOURCING
a. What is Strategic Sourcing?
b. Why is Strategic Sourcing important?
c. Strategic Sourcing categories
5. INBOUND, OUTBOUND LOGISTICS AND NETWORK DESIGN
a. What is Inbound and Outbound Logistics?
i. Different types
b. What is Supply Chain Network Design?
c. What are the key elements in Network Design?
6. SUPPLY CHAIN PLANNING
a. Supply-Demand Planning
7. ON-SITE LOGISTICS
a. On-site storage and warehousing – Inbound and Outbound
b. Materials management
8. SUPPLY CHAIN ENABLEMENT
a. Supply Chain systems
b. Policies, Processes and Procedures
c. Supply Chain Governance
9. SUPPLY CHAIN STRATEGY
a. What is Supply Chain Strategy?
b. Different Supply Chain Strategies
c. Supply Chain Strategy and Business Strategy