
Balance people, processes, and technologies to transform supply chains through effective project management. Get weekly tips on staying current with tools and trends to drive improvements in operations.
Visualize a supply chain as three flows—money, material, and information—delivering value to customers, with logistics, operations, and purchasing synchronizing around a common supply chain strategy.
Strategic sourcing extends beyond material costs to maximize procurement value, reduce risk, prevent stockouts, and protect long-term brand loyalty by smart supplier management.
Learn how to make your supply chain more sustainable by cutting waste and consumption, and shifting to renewable energy and materials, using Lean Six Sigma and design for reuse.
Explore how distribution centers receive, store, pick, package, and ship goods via warehouse management systems and slotting, measuring line fill rate and streamlining with drop‑and‑hook or live load automation.
Drive continuous process improvement in your supply chain by applying Six Sigma (DMAIC), Lean (Muda, Mura, Muri), and the theory of constraints to create smooth, repeatable, and efficient flow.
Analyze your supply chain risks with a seven-step risk register to brainstorm threats, assess impact and probability, and compute a risk index for proactive mitigation and team education.
Apply a four-step business continuity planning process—business impact analysis, recovery strategies, a clear BCP, and drills—to prepare for disruptions, minimize impact, and quickly restore operations across the supply chain.
Implement core cybersecurity practices to secure networks, passwords, and physical access, protecting operations and customer data from ransomware, espionage, and sabotage in IT-driven supply chains.
Track and trace technologies provide real-time supply chain visibility by labeling products with barcodes, QR codes, or RFID, and updating locations via GPS, cloud data, or blockchain.
Forecast using historical data and judgment, recognize trends and seasonality, and assess accuracy with error and bias, then apply sales and operations planning to align supply with demand.
Drive sustaining and disruptive innovations in supply chain. Use Lean Six Sigma and theory of constraints for improvements, while pursuing disruptive ideas that could transform your business and obsolete models.
Lead cross-functional projects with the Direct Model by defining the objective, investigating options, choosing a plan, executing, and guiding change and transitions while keeping the team accountable.
Evaluate project viability by calculating payback period and net present value, using a 5% discount rate, a $100,000 investment, and $45,000 annual benefits over four years in Excel.
Evaluate transportation options by speed, reliability, quality, product characteristics, and cost for origin–destination routes. Adopt a multimodal approach and use transportation management systems to plan and track shipments.
Learn what drives order processing, manufacturing, and transportation lead times and how to cut them with lean, inventory strategies, postponement, and faster shipping modes to gain a competitive advantage.
Develop operations management skills to run operations, logistics, and procurement effectively, and master continuous improvement and cross-functional leadership for a successful supply chain career.
Learn to trim waste in operations by applying lean principles and the eight wastes from Tim Woods—transportation, inventory, motion, waiting, over production, over processing, defects, and wasted skills—to drive efficiency.
Learn to calculate return on investment for supply chain projects and translate savings into financial terms. Use a $100,000 investment example to illustrate a 16% ROI and discuss hurdle rates.
Protect your brand promise from counterfeiting by securing IP rights, NDAs, and trade secrets; mark products with RFID or holograms and use track-and-trace through the reverse supply chain.
Learn how to measure employee turnover, distinguish voluntary and involuntary attrition, and compute turnover using average headcount, then use the data to control costs and improve operations.
Explore production strategies—make to stock, make to order, and engineer to order—and learn how to balance time, cost, and customization while aligning recruitment with business needs through strategic workforce planning.
Optimize inventory by balancing cycle stock and safety stock to protect against variability. Use software to set targets, such as a 95% service level, to balance availability and costs.
Negotiate payment terms with suppliers and customers to balance risk and cash flow, using pay on receipt, pay on delivery, net 30 terms, and deposits.
Explore how manufacturing resource planning (MRP) and enterprise resource planning (ERP) systems optimize production, inventory, and scheduling across facilities, using time fences to balance planning and flexibility.
Leverage big data from transactions, customers, suppliers, and operations to make better supply chain decisions, while evaluating on-premise versus cloud storage to enable collaboration across the globe.
Apply the Newsvendor solution to optimize perishable inventory and maximize profits by balancing cost, price, and demand, then use inventory turns to measure and improve supply chain efficiency.
Learn how to manage change and transitions in supply chains using the Bridges model, guiding people through ending, the neutral zone, and a new beginning with training and support.
Explore how blockchain uses distributed ledgers and smart contracts to synchronize money, material, and information. Understand how this improves data reliability, collaboration, and trust in international transactions.
Learn to select a balanced set of KPIs for supply chain performance by combining quantitative and qualitative metrics, using lagging and leading indicators on a scorecard to drive continuous improvements.
Develop flexibility in the supply chain by using real options to mitigate risks and seize opportunities, with agile procurement, multiple suppliers, and balanced automation and human skills.
Explore how to optimize lot sizes with the economic order quantity, balancing inventory holding and replenishment costs to improve supply chain profitability.
Explore reverse supply chains by managing customer returns to cut costs, recover value, and boost customer satisfaction, while reducing waste and filtering counterfeit or contaminated items.
Navigate the broad field of supply chains by exploring purchasing, logistics, and operations roles, ladders, and a cross-functional matrix, while building in-demand skills and a talent pipeline.
Foster psychological safety and accountability to solve supply chain problems as a team, breaking big challenges into manageable tasks and guiding progress with clear goals, options, and regular updates.
Understand the bullwhip effect in supply chains as demand signals amplify upstream, causing inventory swings, and mitigate it by sharing information, reducing lot sizes, and managing promotions.
Develop a scalable professional development plan that balances contextual knowledge, subject matter expertise, and your professional network to build strong supply chain career prospects.
Explore supplier relationship management (srm) and supplier segmentation, analyzing spend and switching costs to categorize suppliers as commodity, standard, strategic, or key, then use scorecards and dashboards to drive performance.
Explore descriptive, predictive, and prescriptive analytics in supply chain, learning how to structure data, forecast outcomes, and simulate scenarios to optimize decisions.
Explore how a customer relationship management system collects and analyzes customer data—from in-store loyalty programs and cookies to B2B interactions—to forecast purchases, tailor services, and strengthen the supply chain.
Explore how warehouse management systems track SKUs, locations, slotting, and labor to optimize inventory visibility and overall distribution efficiency, plus how TMS lowers transport costs.
Discover how artificial intelligence reshapes supply chains through predictive analytics, smarter inventory planning, AI powered robots, optimized transportation routes, and real time supplier risk analysis to boost resilience and efficiency.
Balance trust with risk management by assessing supplier reliability, enforcing transparency with AI and blockchain, diversifying supply sources, and using clear contracts and SLAs to build resilience.
Recognize how rising demand against limited supply drives prices and opens opportunities in the supply chain field, as you map options, set smart goals, and plan your career.
Discover how the supply chain unites people, processes, and technologies to deliver value to customers and connect suppliers, customers, and companies through six main processes.
Set three questions to define your supply chain goals: what you enjoy, what you're qualified to do, and what pays. Then map your past experience to relevant supply chain roles.
Explore careers in supply chain and retail by examining how demand in brick-and-mortar stores drives the entire system, and the roles from cashiers, stockers, and merchandisers.
Explore logistics roles from warehousing, distribution, and transportation to third-party logistics providers, detailing the path from associates to managers, and the education and certifications that advance careers in supply chains.
Learn how to balance inventory levels with demand forecasting, using probabilities and statistics, and master procurement from supplier selection to contracts, negotiation, and supplier relationship management.
Explore how people, processes, and technologies collaborate in manufacturing operations. Learn how safety, speed, and quality shape KPIs, maintenance, quality testing, and process improvement roles.
Explore how supply chains require diverse engineering roles—from facilities design and flow optimization to software support—highlighting overlap across disciplines and the role of system dynamics in modeling product flows.
Navigate change in supply chains through project management, coordinating suppliers, onboarding customers, upgrading information systems, and process improvements across short and long term projects, often while traveling.
Explore how information technology drives the supply chain by linking transportation management, warehouse management, planning and execution systems, and analytics to enable end-to-end visibility and ai-powered optimization.
Drones, self-driving vehicles, and robots reshape material handling in the supply chain, highlighting automation careers in designing, installing, and maintaining these systems through the material handling equipment taxonomy.
Discover how supply chain innovators turn advances like 3d printing, blockchains, drones, and ai into viable businesses, through entrepreneurship, internal innovation, or technology scouting.
Explore how supply chain knowledge opens executive paths from chief supply chain officer to ceo, and how lawyers, accountants, real estate, human resources, environmental, and humanitarian professionals apply this expertise.
Discover how educators, analysts, and journalists drive supply chain knowledge across universities, community colleges, and private training, shaping teaching, research, and industry writing.
Explore various supply chain and operations roles by imagining yourself in different functions, evaluating fit, earnings, and required qualifications, and listing at least ten future job options.
Navigate the cross-functional landscape of supply chain careers by researching job codes, leveraging LinkedIn and recruiters, and building in-demand skills through targeted education and certifications.
Explore starting a supply chain business as a career path, with options to buy an existing company, start from scratch, or join a franchise, and learn financing paths and risks.
Plan your future by building a career roadmap for supply chain roles, researching job duties and employer needs on the occupation site and LinkedIn, and setting a 2–5 year path.
Join a supply chain professional association to accelerate learning, networking, and career opportunities through volunteering on committees, local chapters, conferences, and certifications, while earning continuing education credits.
Build a professional development dashboard by sharpening business acumen, mastering supply chain tools and rules (incoterms, tariff codes, safety stock), and expanding vertical, horizontal, and external networks.
Create a supply chain professional development dashboard to rate nine capabilities, including knowledge of the environment, set specific improvement goals, and seek feedback from colleagues and mentors.
Gain practical supply chain insights while exploring diverse career opportunities in this growing field
Supply chain and operations management is at the heart of every successful business. Whether you’re already working in the field and want to sharpen your skills, or you’re just beginning to explore a career in supply chain, this two-part course will give you the knowledge, strategies, and career insights you need to succeed.
In the first section, Supply Chain and Operations Management, you’ll dive into practical, bite-sized lessons designed to keep you ahead of this fast-evolving profession. You’ll explore essential topics such as strategic sourcing, supply chain security, reducing the Bullwhip Effect, and more. Each lesson is built to deliver actionable insights you can immediately apply in your role, helping you streamline processes, reduce risks, and deliver more value to your customers.
The second section, Careers in Supply Chain, is designed for those curious about the many exciting opportunities within this field. From inventory management and transportation to robotics, IT, sourcing, purchasing, and even HR, you’ll gain a clear understanding of the diverse career paths available. You’ll also learn what skills employers value, how to network effectively, and how to set career goals that align with your ambitions.
By the end of this course, you’ll not only have sharpened your knowledge of supply chain and operations management but also developed a roadmap for advancing—or starting—a fulfilling career in this dynamic and impactful industry.