
Visualize a supply chain as three flows—money, material, and information—delivering value to customers, with logistics, operations, and purchasing synchronizing around a common supply chain strategy.
Strategic sourcing extends beyond material costs to maximize procurement value, reduce risk, prevent stockouts, and protect long-term brand loyalty by smart supplier management.
Apply a four-step business continuity planning process—business impact analysis, recovery strategies, a clear BCP, and drills—to prepare for disruptions, minimize impact, and quickly restore operations across the supply chain.
Implement core cybersecurity practices to secure networks, passwords, and physical access, protecting operations and customer data from ransomware, espionage, and sabotage in IT-driven supply chains.
Track and trace technologies provide real-time supply chain visibility by labeling products with barcodes, QR codes, or RFID, and updating locations via GPS, cloud data, or blockchain.
Forecast using historical data and judgment, recognize trends and seasonality, and assess accuracy with error and bias, then apply sales and operations planning to align supply with demand.
Drive sustaining and disruptive innovations in supply chain. Use Lean Six Sigma and theory of constraints for improvements, while pursuing disruptive ideas that could transform your business and obsolete models.
Evaluate project viability by calculating payback period and net present value, using a 5% discount rate, a $100,000 investment, and $45,000 annual benefits over four years in Excel.
Develop operations management skills to run operations, logistics, and procurement effectively, and master continuous improvement and cross-functional leadership for a successful supply chain career.
Learn to calculate return on investment for supply chain projects and translate savings into financial terms. Use a $100,000 investment example to illustrate a 16% ROI and discuss hurdle rates.
Negotiate payment terms with suppliers and customers to balance risk and cash flow, using pay on receipt, pay on delivery, net 30 terms, and deposits.
Explore how manufacturing resource planning (MRP) and enterprise resource planning (ERP) systems optimize production, inventory, and scheduling across facilities, using time fences to balance planning and flexibility.
Apply the Newsvendor solution to optimize perishable inventory and maximize profits by balancing cost, price, and demand, then use inventory turns to measure and improve supply chain efficiency.
Navigate the broad field of supply chains by exploring purchasing, logistics, and operations roles, ladders, and a cross-functional matrix, while building in-demand skills and a talent pipeline.
Develop a scalable professional development plan that balances contextual knowledge, subject matter expertise, and your professional network to build strong supply chain career prospects.
Explore how warehouse management systems track SKUs, locations, slotting, and labor to optimize inventory visibility and overall distribution efficiency, plus how TMS lowers transport costs.
Balance trust with risk management by assessing supplier reliability, enforcing transparency with AI and blockchain, diversifying supply sources, and using clear contracts and SLAs to build resilience.
Navigate change in supply chains through project management, coordinating suppliers, onboarding customers, upgrading information systems, and process improvements across short and long term projects, often while traveling.
Plan your future by building a career roadmap for supply chain roles, researching job duties and employer needs on the occupation site and LinkedIn, and setting a 2–5 year path.
Create a supply chain professional development dashboard to rate nine capabilities, including knowledge of the environment, set specific improvement goals, and seek feedback from colleagues and mentors.
Gain practical supply chain insights while exploring diverse career opportunities in this growing field
Supply chain and operations management is at the heart of every successful business. Whether you’re already working in the field and want to sharpen your skills, or you’re just beginning to explore a career in supply chain, this two-part course will give you the knowledge, strategies, and career insights you need to succeed.
In the first section, Supply Chain and Operations Management, you’ll dive into practical, bite-sized lessons designed to keep you ahead of this fast-evolving profession. You’ll explore essential topics such as strategic sourcing, supply chain security, reducing the Bullwhip Effect, and more. Each lesson is built to deliver actionable insights you can immediately apply in your role, helping you streamline processes, reduce risks, and deliver more value to your customers.
The second section, Careers in Supply Chain, is designed for those curious about the many exciting opportunities within this field. From inventory management and transportation to robotics, IT, sourcing, purchasing, and even HR, you’ll gain a clear understanding of the diverse career paths available. You’ll also learn what skills employers value, how to network effectively, and how to set career goals that align with your ambitions.
By the end of this course, you’ll not only have sharpened your knowledge of supply chain and operations management but also developed a roadmap for advancing—or starting—a fulfilling career in this dynamic and impactful industry.