
Hello, my name is Melanie Missbach and I have already successfully implemented several ERP systems for medium-sized companies. I am looking forward to accompany you through this course!
Learn Item #1 introduces You to the term “ERP System” and gives You an idea what it is.
Let me share a practical example of how You can compare an ERP system implementation to a new mobile phone!
Learn Item #2 outlines the Structure of ERP Systems and explains the Data Types which are used in the Software.
Learn Item #3 introduces You to the basics of Project Management when carrying out an ERP project.
Here you can find templates for all your project documents:
Software Projects most of the Time are carried out by using Agile Management Methods.
Learn Item #4 gives an Introduction to Agile Project Management.
There is a big Difference between Leading Individual Persons & Leading a Team.
The following Video outlines important Facts about Leadership in Teams.
Due to the high degree of complexity in ERP projects, many companies decide to be supported by external consultants.
The video below provides an overview, when it can make sense to get support from external consultants.
As Business Processes are to be replicated in the ERP System, Basic Knowledge about Process Management is valuable.
Learn Item #5 introduces the Basics of Business Process Management (BPM).
Important Facts about Thinking & Working in Processes is outlined by the following Video attached below.
In Learn Item #6 the Approach of End-to-End Process Management is outlined.
David Rock has established the so-called SCARF Model to summarize how People react to Change. The video linked below outlines the SCARF model.
It is important to closely observe the behavior of people involved in your project in order to recognize resistance to change in time and to counteract it. In this lesson I share my practical tips on this.
Teams deal with change differently than individuals.
Bruce Tuckman established a model decribing the Stages of Team Development. The linked video below outlines the model.
Communication is Key when the Company is going through a Change Process. The CHANGESPRESSO Video below describes how to communicate in difficult Situations.
Change Management is the Method to deal with People’s Reaction in a changing Business Environment.
Learn Item #7 outlines selected Aspects of Change Management refering to ERP System Implementation.
Let me share my practical experience about how to maximize user acceptance and how to deal with resistant people!
Change always comes with Uncertainty for People but we tend to be more satisfied when we are in control.
The 1st video liked below presents the concept of Paradigm Shift which can help You to keep calm even when major changes occur.
When You face Resistance to Change the video below outlines the Things which are important are outlined in the CHANGESPRESSO video linked below.
This course provides the relevant basic knowledge to successfully tackle an ERP system implementation in the company. You will learn all the relevant basics you need to know to start an ERP implementation project.
From my >10 years of experience in international ERP system implementations, I have compiled the best practices that are important for getting started.
In this course you will learn:
what an ERP system is and how it is structured
what you need to successfully implement an ERP system
how the ERP system supports your business
how to prepare your employees for the change
The contents are explained in detail in the appropriate order and are divided into short learning units, so that you can comfortably watch them on the train or during your lunch break.
With creative, practical inputs, the learned knowledge can be directly put into practice and the online learning program becomes the companion to practice.
And that's what we'll look at together:
Section: Let's get to know each other first
Section: What is behind the term ERP system
Section: How ERP systems are structured
Section: How to successfully manage ERP projects
Section: What is Agile Project Management
Section: Managing expectations in the project
Section: When to bring in external consulting in the project?
Section: Process Management in ERP Projects
Section: Managing people in ERP projects
You have a stable internet connection, a computer or tablet at hand and an audio device?
Then register right away!