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This course includes:

  • 5 hours on-demand video
  • 8 downloadable resources
  • Full lifetime access
  • Access on mobile and TV
Business Management Management Skills

Successful cross-cultural management

Land your next position. Success in cross-cultural teams! Be better manager. It's time to find different ways to think!
Rating: 3.8 out of 53.8 (22 ratings)
5,675 students
Created by Jouni Ruotanen
Last updated 1/2021
English
English
30-Day Money-Back Guarantee

What you'll learn

  • Learn new management skills: design thinking, total quality management, lean management
  • Get strategic view to management: SWOT analysis, balanced scorecard
  • Helpful techniques for managing different cultures: linear responsibility chart, feedback, norms and rules
  • Useful templates and tools for management: value stream mapping, change readiness survey
  • New ways of thinking for solutions: AIDA approach, knowledge sharing spiral
  • Better manager principles to follow
  • Cross-cultural triangle: communication, culture and structure

Requirements

  • Document templates need office software
  • Open mind for new techniques
  • No previous experience is needed

Description

Learn essentials skills needed with cross-cultural management!

This course is build up with three dimensions for success. The most important skills are in communication, culture and structure. You will learn practical skills to improve all the areas with tools and techniques. You don't need to be an expert when you start. Follow the steps and become!


We are living in multi-cultural world

Do you have a cross-cultural team to manage? Do you need to move to another country? Look no further, enroll to this course and you will learn perfect skill set to manage people from different background successfully. In today's working life we have our history and background, you as a manager need to understand how it affects to your team success.


Understanding

It can be difficult to meet new people, get to know about culture and be in new situations. Cross-cultural management is often underestimated, but it's something we are constantly working in. We are no longer in one location, we come from different backgrounds, experiences and cultures. People also move to new locations.


Take this course to be ready for your next position. Take this course to understand people.

  1. How to communicate

  2. How to be advance leader

  3. How to setup targets and follow results


Executing

During the course you will learn management tools, techniques and strategic  perspective for cross-cultural management. You're not only learning to understand, but also to make next movement fast in cross-cultural environment. While you take these lectures, you will get to know more and more about the differences and how you should manage it out.


Take this course to learn how to manage. Take this course to have new mindset, strategic mindset.

  1. Tools for management

  2. Techniques to master leadership

  3. Ways to be strategic manager, future leader


Experiencing

I will teach you not only theories, but also best practice in different countries. You will see how countries with different history have affections to current culture, management and communication. Combined by effective tools, you learn to how deal with people and structures. You must be better in understanding, but also in putting yourself into new situations. Be more open.


Take this course to learn about culture. Take this course to get keen on new ways to do things.

  1. Best practice, learn from others

  2. Examples from different cultures

  3. Get new job, change a career path


The course has all you need to be a next generation cross-cultural manager

  • Methodology - as a key to start

  • Tools and practice - to become better

  • Examples - to understand more

  • Tips - not to fail

  • Background - as a context.


Continuous updates and new materials!

Course has recently more content to learn how to avoid failures and reach success since beginning of your new assignment or team change. New section describes typical problems and gaps in cross-cultural management and tips. And once you know this, you are able to avoid any issues later.


Latest updates

You will start this course with recognizing your strengths and weaknesses to become better manager. These will help you to improve and know which areas need more training. Learn about these examples and become better.


If you ever need advice or want to ask your instructor is available. New materials and lectures are added all the way your learning, come back often.

Who this course is for:

  • Managers of all experiences
  • Future leaders for any size of team
  • People working in cross-cultural environment
  • Person in a challenge for working with different nationalities

Course content

13 sections • 87 lectures • 4h 47m total length

  • Preview03:43
  • Introduction
    02:31

  • Preview01:43
  • Start better management
    03:05
  • Recognize your strengths
    02:55
  • Recognize your weaknesses
    04:44
  • Do you see opportunities
    03:11
  • Is there any threats
    03:08

  • Preview00:36
  • Cross-cultural Management Triangle
    11:16
  • Typical Problems in Multicultural Teams
    04:34
  • Improve Your Cultural Fluency
    02:54
  • How this course will continue
    02:07

  • Understanding cultures in management
    01:19
  • Cross-cultural management in Europe
    01:33
  • Finland
    02:57
  • Germany
    03:42
  • Italy
    01:13
  • Poland
    03:15
  • Cross-cultural management in Asia
    01:50
  • Indonesia
    02:45
  • Singapore
    03:05
  • Taiwan
    02:53
  • Thailand
    02:45

  • Preview00:49
  • Cultures are different
    04:45
  • People are different
    03:59
  • Countries are different
    03:25
  • Maslow's hierarchy of needs
    05:12
  • SWOT analysis
    03:24
  • Case: New product or product line
    03:29
  • Checklist: Understanding differences
    3 questions

  • Introduction for culture examples
    02:32
  • Finnish culture
    04:17
  • German culture
    05:55
  • Indonesian culture
    05:06
  • Italian culture
    02:40
  • Polish culture
    03:29
  • Singaporean culture
    05:32
  • Taiwanese culture
    05:11
  • Thai culture
    02:44
  • Vietnamese culture
    05:29

  • What you'll learn about management processes
    00:57
  • Build trust
    02:44
  • Understand relationships
    01:55
  • Have a plan
    02:27
  • Common norms and rules
    02:43
  • Total Quality Management
    04:52
  • Change readiness survey
    03:00
  • Lean management
    04:50
  • Value stream mapping
    06:15
  • Checklist: Management processes
    3 questions

  • Introduction for management examples
    01:17
  • Finnish management
    03:34
  • German management
    02:47
  • Indonesian management
    04:49
  • Polish management
    02:55
  • Singaporean management
    03:35
  • Taiwanese management
    05:14
  • Vietnamese management
    04:44

  • Preview01:07
  • Use right ways
    02:18
  • Use localized material
    02:32
  • Connect people
    01:42
  • AIDA approach
    03:15
  • Feedback
    02:14
  • Linear responsibility chart
    01:41
  • Checklist: Communication processes
    3 questions

  • Introduction for communication examples
    01:41
  • Finnish communication
    03:33
  • German communication
    04:28
  • Indonesian communication
    05:18
  • Polish communication
    02:37
  • Singaporean communication
    04:37
  • Taiwanese communication
    05:05
  • Vietnamese communication
    06:19

Instructor

Jouni Ruotanen
Strategic Project Management and Business Process Specialist
Jouni Ruotanen
  • 3.6 Instructor Rating
  • 612 Reviews
  • 42,379 Students
  • 24 Courses

I'm experienced project manager with multi-cultural experience longest in Europe and Asia Pacific. From experience of multi-national co-operation around the globe I have worked with people from different backgrounds and countries.


My key competences are successful decision making, structures and acceptance procedures, communication, training and change management. I do business process re-engineering, enhance existing processes and workflows to make systems or projects run better. My success comes from creating great experiences and team culture.


I have been in charge of large systems, product architecture and management. It includes system road maps and strategic programs or projects. You must be able to organize project portfolio to get best out of the budget or time you have been given.


I'm passionate about learning and finding new ways to do things. That's why I'm keen to keep up to date and run large or mid-size projects and programs.

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