
Navigate the transition to a first-time manager, including managing former teammates, by mastering communication, motivation, delegation, and culture change with real-world tools, worksheets, and practical leadership techniques.
Take the leap from worker to manager by building credibility beyond your expertise while guiding teams, improving work life balance, and navigating policies, procedures, and employment law.
Learn how to understand leadership and inspire trust as a first-time manager, identify organizational paradigms, and challenge outdated practices to improve team performance.
Learn how leadership motivates by helping others want to do tasks, sharing the why, and unlocking team ideas, as shown through empowering, not suppressing, performance.
Develop leadership presence under crisis by maintaining composure and emotional intelligence, and mastering how your mind controls your body to navigate controversy and change with an aircraft carrier calm.
Learn how department culture is shaped by collective beliefs driving behavior. A new manager identifies current beliefs and drives paradigm shift through repetition and start-stop-continue actions toward a desired culture.
Understand how labels shape behavior in the workplace by recognizing unconscious biases, reframing negative labels into positive ones, and improving manager-employee relationships.
Equip first-time managers to handle difficult conversations by using I statements, avoiding you statements, reducing resistance, and inspiring higher performance.
Learn a five-step process to give specific, constructive feedback. Start with a positive opening, back observations with specifics, offer actionable improvements, confirm understanding, and thank the person for ongoing feedback.
learn a three-step formula for praise—action, contribution, and thank them—that makes praise specific and impactful by naming the action, its value to the team, and thanking them.
Succeed as a first-time manager by mastering the USA model to say no without saying no, using three steps: you, situation, and action, with specific, actionable alternatives that preserve relationships.
Learn to manage by understanding four personality styles: red, blue, yellow, and green, and adapt your communication to resonate with each team member, building strong relationships.
As a first-time manager or new supervisor, you are probably looking for ways to improve your management skills and be a great team leader, so you can create highly engaged and empowered team members.
I was in your shoes once. Through personal development and trial and error, I learned how to lead my team with tremendous success and identified those particular managerial tactics that worked for me and others I taught this to. In this course, I will share these proven methods with you.
Whether you were promoted into a manager role internally or you are a first-time manager in a new workplace, this course will teach you how to take action and become a better leader.
You will be introduced to a set of management skills and techniques that every great leader owns. You will have the opportunity to learn how to communicate in an engaging and effective manner, to motivate people; and how to work with different types of personalities. The goal is to show you can create an inspiring team environment.
You will be provided with interactive exercises that will help you understand leadership and master tactics to use in specific work scenarios.
After completing this course you will be able to find your managerial path, shape your work environment, motivate your team, face challenges with the utmost confidence, and most importantly, be the leader that your team will be happy to follow.
So it’s time to take the leap and dive into how to become a fantastic leader for your team.