Strategies to Improve Your Communication Skills
What you'll learn
- At the end of this course, you will:
- Understand what communication is and why it is an important skill
- Identify ways that communication can happen
- Know the barriers to communication and how to overcome them
- Learn the different communication methods that will help convey the right message to the receiver
- Strategies to effectively communicate:
- • the STAR method when asked to speak on the spot
- • active listening
- • asking great questions
- • effective networking/ conversation tips
- • the power of "I"
Requirements
- Other than having an open mind and willingness to learn, no other pre-requisites needed to enroll
Description
Do you want to take your career to the next level? Do you want to improve your relationship with your stakeholders? Or perhaps, you are a fresh graduate out of university and want to build a good network of people who will help you land that dream job? Developing your communication skill is a must!
By taking this course, you give yourself the opportunity to level up yourself by taking steps to improve your communication skills.
The course is divided into 10 modules that ends with a case study. After each of the modules, you will test your knowledge by downloading the review questions that you can access on resource section of this course! Then you will have a project that you will create to help you practice and speak like a “STAR”!
See you on the inside!
Who this course is for:
- students fresh from university and want to succeed in the workplace
- professionals who wants to level up in their career
- business owner/ entrepreneur who wants to level up their business through relationship building
- immigrants who want to improve their communication skills
- supervisor/ manager who wants to improve their ability to connect and relate with employees
Course content
- Preview01:46
- Preview01:09
Instructor
Maria is a Human Resource professional with diverse experience and expertise in HR consulting, HR program content development, facilitation, Business Development and Sales and Marketing. After more than 15 years of Sales, Marketing and Business Development experience in the Philippines and in Canada, she then shifted to Human Resources, focusing on developing programs and strategies for positive workplace culture, improve personal effectiveness, enhanced employee engagement and supporting new leaders in the organization.
She is currently the Director and Managing Partner of Consultasia Global – North America, a training and development group with presence in the UK, Asia, Australia and Canada. She helps private, non-profit and government organizations through the development and delivery of customized training programs, on Leadership, Business, Sales Coaching. She is passionate in helping immigrants adapt successfully in Canada through trainings and workshops that will help develop the needed competencies to breakdown any barriers of adapting successfully in Canada. Maria is also an international speaker. She has been chosen to speak with North America’s training professionals and business leaders during the Training 2020 Conference held in Orlando, Florida last February 2020.
Maria holds two Certificates with Distinction in Human Resources Management and Management Development from the University of Alberta Faculty of Extension. She completed the Strategic Internal Consulting Skills Program from the University of Alberta School of Business Executive Education and has a Bachelor of Science Degree in Medical Technology from the University of Santo Tomas in the Philippines. She is a member and serves as one of the Directors for IPMA/AIGP Canada where she holds an Advanced Certified Professional Designation, a designation which recognizes individuals who are advanced-level human resource (HR) professionals.
Maria is also seasoned entrepreneur who has successfully built her own travel business, TCB Travel and Tours and its faith based division, Marianatha Tours, a travel agency with 8 Travel Associates. The agency focuses on trips that enriches one’s spiritual wellbeing, health and wellness.