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Strategic Outsourcing For Business
Rating: 5.0 out of 5(2 ratings)
7 students

Strategic Outsourcing For Business

How to outsource, Online outsourcing, Business process outsourcing, How to outsource customer service etc.
Created byEric Yeboah
Last updated 4/2026
English

What you'll learn

  • Online outsourcing
  • Business process outsourcing
  • How to outsource
  • How to outsource customer service
  • Variations of outsourcing
  • Practices of outsourcing
  • Legal outsourcing
  • Best rules for effective outsourcing

Course content

7 sections24 lectures1h 46m total length
  • Introduction1:58
  • What is outsourcing7:24
  • History of outsourcing6:44
  • Variations of outsourcing4:20
  • Implications of outsourcing6:07
  • Issues of outsourcing10:13
  • Practices of outsourcing5:59
  • Examples of outsourcing2:39

Requirements

  • Desire to learn more about outsourcing
  • No special requirement

Description

Outsourcing task is one of the strategies that companies can use to keep costs of essential functions as low as possible. when the right outsourcing partners are chosen the end result is that those tasks are performed efficiently and the business benefits from the expertise of those partners. Choosing the right partners requires understanding what needs the outsourcing will meet how the partners go about accomplishing those tasks and determining if those policies and procedures are in harmony with the corporate culture in your company. Figure out which tasks could be outsourced and save the company money. Identifying what tasks to outsource as well as the outsourcing benefits the company will reap set the stage for finding the right outsourcing partners. There are a variety of reasons to outsource including cost savings a lack of in-house skills shorter-duration tasks or projects and expansion into new market. Outsourcing can be useful for one-time needs such as the creation of a logo.

  The best tasks to outsource are those that require specialized equipment or skills sets that your company or your employees do not possess. For example you may need an experienced website designer to update your website but do not do so frequently enough to hire a full-time web developer. Alternatively you may want to outsource repetitive tasks like data entry or shipping products that require infrastructure and simple training to complete. Many companies find that outsourcing payroll task helps to reduce accounting expenses significantly.

The best rules of outsourcing focus on clear goal definition, stringent partner selection, comprehensive contracts, and active, regular monitoring to ensure quality and compliance. Key rules include outsourcing non-strategic tasks, setting SMART objectives and mitigating security risk through detailed, written Service Level Agreements ( SLAs)

Who this course is for:

  • Manager, consultant, government, CEO, director, suppliers, distributors, students, companies, etc.