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'Straight Talk' - The Art of Influencing Behavioural Change
Rating: 4.3 out of 5(145 ratings)
3,268 students

'Straight Talk' - The Art of Influencing Behavioural Change

Learn to create impact in One-on-One Feedback Conversations
Created byVarun Harnal
Last updated 4/2020
English

What you'll learn

  • AT THE END OF THIS COURSE YOU WOULD KNOW OF THE BEST PRACTICES IN THIS AREA
  • Learn about the various reactions of people when they encounter 'fear' associated with feedback so that you are able to handle them better
  • Identify the reasons why people avoid feedback and how to manage in such situations
  • Know about a MODEL for giving and receiving feedback with specific examples on how to put it to use in personal and professional life
  • Watch video based examples of people having straight talk and how they plan their conversations
  • Learn about the best time to enter feedback conversations

Course content

6 sections • 8 lectures • 39m total length

  • Real life situations requiring 'Straight Talk'5:07

    Master straight talk to influence behavioral change in real life workplace scenarios, address emotional and psychological barriers, and apply best practices for direct feedback that boosts team performance.

  • Test your understanding - Set 1

Requirements

  • Be ready with challenging personal life situations where you wish to give or receive feedback or simply get into straight heart to heart conversation which might otherwise get tricky.

Description

A common issue that people face during human interaction is the need to inform others of their behavioural aspects that are not helpful. Unfortunately, this is also found to be the most difficult aspect of communication for many people for many reasons. We would like to bring this issue to the forefront in this session. We will bring to you a comprehensive list of the many EMOTIONAL and PSYCHOLOGICAL barriers that people face when they need to confront another individual. The course utilises multiple engagement tools such as especially shot videos and customised questionnaires to self-assess your learning. At the end of this course you would know of the best practices that people use to be successful in the area of having one-on-one feedback conversations for influencing behavioural change.

Who this course is for:

  • People interested in developing their conversation skills especially when the situation is sensitive, for example - feedback skills
  • People who wish to influence behavioural change in others but are struggling to find the right time and the right way to say it.

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