Work as Senior System Engineer with more than 15 years of experience in Information Systems, Computers, Servers and Telecommunication systems. Teacher, Mentor and Entrepreneur. A+ Comptia Certified. MCP Certified.
Hands on experience with Network devices such as routers and switches, networking multiple sites, CTI ACD and Call Center applications, TCP/IP, PSTN, PRI, ISDN, VoIP, H.323, SIP, TFN, LAN and WAN technology and unified communications. Considered being a very service oriented and knowledgeable professional who resolves problems and situations to the satisfaction of his internal customers.