Name: Start Interviewing
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Created bySymon Stephens

Last updated 11/2019

English

What you'll learn

Interviewing skills and models
Communication skills
Setting objectives
Appraisal interviewing
Disciplinary interviewing
Fact Finding interviews
Selection interviewing
Person specification
Interviewing environment
Counselling interview

Course content

8 sections • 30 lectures • 1h 39m total length

Introduction3:19
A welcome to this starting to interview course.

selection interviewing objectives, why should we bother?3:12
You will be able to identify why you should invest time in the selection interview process
It's all in the Asking, 12 key Questioning Techniques12:15
In this video you learn 12 core questioning techniques and when to use, and when not to use them.
Now Listen! You asked for it.4:42
How to listen and 9 common barriers to listening, after this video you will be more mindful of what stops you missing all the information.
Some additional tools3:17
Some extra tools to add value to your questioning techniques and how to listen to the responses.
Section 1 Conclusion0:30
A recap of the sections learning

Communication and Understanding3:40
An introduction to the nuances of communication and language, including how we use our bodies and eyes to send the real message
Body Language6:01
What our bodies reveal, if we know what to look for.
What's too close, how long should we hold eye contact and the interview prep5:41
How close to someone should we be to be comfortable, and how long should our eye's linger in an interview setting. It's time to start preparing for the interview day.
Section Conclusion0:34
A recap of this section and it's learning with words of advice

Define what you Want from your new colleague.4:18
Setting the person specification. Define what you want from the person going to do the role and place it all on a matrix to evaluate all new employees
Selection Interviewing on the Day and how to prepare4:24
You will have some insight into how to set the environment for the day and how to manage your state and theirs to get the best from both of you.
Getting the best from the candidate and the 6 point question structure you need6:11
Putting the candidate at ease on the day and how to ask questions on a six point structure that will keep you on track in the limited time frame you have to interview.
The Selection Decision Matrix3:36
Learn how to evaluate your candidates through a matrix that ensures you keep your judgement and fairness throughout.
Section Conclusion0:27
An overview of the sections learning

Start Appraising1:58
The importance of appraising staff and the barriers to appraisers. Get to know what may stop you from investing the time and effort into something that can give staff great reward if done effectively
SOS, is a call for help, but learn how it can also be an answer to it.2:17
In this section you learn the basics of a great model to use when starting to appraise staff. The SOS + 5 model
Setting a good Objective2:34
Setting a good objective to be reviewed in the set review period will keep your team progressing well. Here we learn the 3 and 3 technique for setting a winning objective
Plus 5, how to set the structure for Appraising for success3:47
Here we learn the second part of the SOS + 5 model, how to set the structure of the appraisal interview.
Some Do's and Don'ts on Appraiising staff2:24
Covering some do behaviours and some don't behaviours as a committed and invested interviewer.
Section Conclusion0:39
An overview of the learning from this section.

The SNAP method of Disciplinary Intervention2:35
Here I introduce you to the SNAP method, and easy to remember and implement model of interview that you can recall when the pressure is on. The core skills learned early in the course can be used in this model.
SNAP in Detail4:24
Explaining the SNAP model in more detail and the questioning techniques around it.
Bringing SNAP to Life2:23
A brief scenario to bring the SNAP model to life a little more in an interaction.
Section Conclusion0:42
A recap of the learning from this section

Requirements

None

Description

What is at the core of your success? The individuals, or team, you have around you.

Finding, keeping and developing the right people for your business or the department you manage is a big task and one that few middle management or self employed business owners are really equipped for.

'I think the interview, properly considered, should be an investigation. You shouldn't know what the interview will yield. Otherwise, why do it at all?' Errol Morris

The key management skill that lies at the core of staffing and business growth is your ability to find and engage the movers and shakers of the current available workforce.

Drawing on research and methods developed by personnel and HR managers from over the last 20 years, this course aims to equip the starter, or unconfident, interviewer with a range of skills and tools to ensure that when the right people come through your door you don't miss them or lose them.

The Tutorial videos are to the point and offer guidance and easy to implement learning on topics such as:

Questioning techniques
Body language
Active listening
Models of interview structure
Overcoming barriers
Interview environment
Preparing for interview
Person Specifications
Decision matrix
and more...

Some of the learning is brought to life through demonstration of the application of the models and there is a range of supporting resources to help you on your journey of growth as a professional interviewer.

30 Day Money Back Guarantee: Try this course for 30 days risk free. If you don't find the value in it for you, then you get your money back no questions asked.

Learn this key skill in business and management today and start to build the team around you that will carry your future successes.

Good Luck

Symon

Who is this course for:

Front line Managers or Supervisors who are new to interviewing or currently feel they lack the skill or confidence to interview well.

Small Business owners looking to grow their business and need great individuals or teams around them.

Research students looking to enhance their investigation and interview skills

Anyone looking for work that wants to know more about what to face at an interview.

Who this course is for:

Front line managers with limited interview experience
Staff supervisors who have to appraise staff
Small business owners looking to recruit, appraise or discipline
First time interviewers
Interviewee's
Research students who want questioning skills
Advisers who want to be more therapuetic

What you'll learn

Explore related topics

Course content

Introduction1 lecture • 3min

Why to interview, How to question at interview and how to Listen5 lectures • 24min

Communication and Understanding4 lectures • 16min

The Selection Interview - finding your new employee5 lectures • 19min

How to Appraise your staff, the first step in keeping them.6 lectures • 14min

Disciplinary Interviewing and Interactions4 lectures • 10min

Counselling Interviews and the Model to use3 lectures • 8min

Fact finding, or Investigation models of Interviewing2 lectures • 6min

Requirements

Description

Who this course is for: