
What is this training going to give you, why does it matter and what is the background. Find it all out in this first lecture
This course is designed to inspire ideas, further thinking and enable you to think of some core concepts you should utilise in your career. In this lecture we go through the key topics to be covered and how you should use this content. The key focus of this course really is communication, and how to effectively engage your audience.
Within a business context, you will be in many meetings, depending on the number of employees in the meeting it can cost the company a lot of time and money to have people attend. As such it is essential to ensure they are valuable, well run and lead to a good outcome. This lecture goes through the key concepts and approach.
Communication is getting your message through to your audience, this can be achieved through different media yet there are base components that can ensure it is successful. Learn what they are in this lecture.
Understanding how to grow and develop is a key component to success in a professional setting. You never have all the skills so understanding how to step up will enable you to achieve greatness. This lecture focuses on goal setting and providing feedback.
Understanding your role, what you are trying to achieve as well as the expectations of those around you will help you better handle unexpected events within a professional setting. This lecture aims to provide you with those skills.
Thank you for making it the whole way through. This lecture gives a summary of the content covered, key take aways and actions to continue going forward
This course will cover the foundations of professional communication, goal setting, and management. You will understand components and concepts that will put you ahead of your colleagues.
We go through;
What is communication - breaking down the components of the audience, message, and medium
Running effective meetings - understanding what is required, before during, and after
How to communicate through different mediums - telling a story, structure, consistency, clarity as well as design and approach
Goal Setting - hierarchy of your career and how you can utilise this knowledge to support your growth
Providing and receiving feedback - Rather than giving feedback with the Sh%t sandwich approach, we cover a new structure. SIC -> Situation, Impact, Change an approach for providing feedback to those around you that empower them enabling them to develop.
Managing ambiguity - hard tasks are ambiguous, how can you manage them, structure them and come to an outcome, ultimately solving the problem
Speaking up on risks - day to day you will come across issues, risks, and concerns how do you effectively communicate those to the people that need to know
The course concludes with a summary, takeaway actions, and further reading.
Please reach out if you have any questions or concerns, happy to discuss. I am also always looking to improve this course so please provide feedback.