Stakeholder Management

Name: Stakeholder Management
Rating: 4.5 (6180 reviews)

Master the stakeholder management skills : Tools, Techniques and Strategies

Created byK Raj

Last updated 7/2026

English

Arabic [Auto],Arabic [Auto],

What you'll learn

You'll understand the meaning of the stakeholder and who all are they
You'll identify them and find their level of engagement and influence
You'll be able to use different tools and strategies to bridge the gaps and achieve a common goal
You'll have different tools at your disposal, you can use them in your projects and in your organisation
You'll be able to build healthy and effective relation with the stakeholders and manage them successfully
You'll learn the effective communication skills to manage the stakeholders
You'll learn the techniques that can be used for project delivery, sales pitch, team management, etc

Course content

6 sections • 16 lectures • 1h 10m total length

Introduction1:36
Learn to identify, engage, and manage stakeholders across teams and projects to deliver successful outcomes. The course covers key stakeholder management concepts from an experienced instructor in analytics.
Objective - Stakeholder Management2:36
Master stakeholder identification and engagement to understand each stakeholder's perspectives, requirements, and influence across project stages, and apply strategies and tools to maximize positive impacts and mitigate negative ones.

Who is a Stakeholder ?3:25
Identify who counts as stakeholders in a project, including sponsors, managers, designers, developers, testers, end users, and external vendors. Explain how stakes drive engagement and influence outcomes amid policy changes.
Stakeholder Management Life Cycle4:16
Identify and engage stakeholders throughout the project lifecycle to analyze interests and influence, proactively manage and adjust strategies, and ensure project success and stakeholder satisfaction.
Types of Stakeholders - 15:25
Identify and engage with stakeholder types in projects, from sponsors to end users. Manage project team members, vendors, consultants, and top management to ensure successful delivery.
Type of Stakeholders - 24:54
Analyze how stakeholder engagement levels vary across the software development lifecycle from resistant to leading. Learn strategies to move stakeholders toward neutral or supportive roles to ensure project success.

Stakeholder and Requirements5:00
Map project stakeholders and identify their desired and current engagement levels, influence, and interest; tailor messages and create a stakeholder management plan with a clear communication plan.
Power (influence) and Grid Matrix3:25
Explore the power–interest grid metrics for stakeholder management, dividing stakeholders into four quadrants: keep satisfied, manage closely, monitor low power and low interest, and keep informed to tailor engagement.
Stakeholder Engagement Assessment Matrix4:38
Identify stakeholders, map their influence and interest with the stakeholder engagement assessment metrics, and define each role, engagement level, and the move from current to desired engagement.
Stakeholder Engagement Assessment Matrix Continued4:06
Explore the extended stakeholder engagement assessment metrics, map stakeholders by influence and interest, and close gaps between current and desired engagement with action points, deadlines, tools, and communication strategies.
Tools and Technique : Stakeholder Register3:35
Identify stakeholders and build a stakeholder register through discussions to capture needs, requirements, and success criteria, then assess influence and power-versus-interest metrics to tailor engagement and communications.
Tools and Technique : RACI Chart5:30
Apply the RACI chart to map stakeholders and project activities from ideation to deployment, clarifying who is responsible, accountable, consulted, and informed.

Stakeholder Communication6:47
Master stakeholder communication management by selecting appropriate media, organizing content with metrics and visuals, and choosing push, pull, or interactive methods alongside vertical and horizontal information flows.
Communication Tools4:52
Manage stakeholders with structured communication via information management systems and channels from letters to emails and portals. Use lessons learned, change logs, and performance reporting to drive proactive actions.
Manage and Control Your Stakeholders8:14
Learn to manage and control stakeholders with a structured communication plan, change logs and issue logs, and update the stakeholder register to address change requests and corrective and preventive actions.

Requirements

There is no requirement or pre-requisites to join this course.
This course is a very generic and practical in approach and can be used in real by anyone who is dealing with stakeholders.
We all deal with the stakeholders and this course will give us a solid understanding on how to identify, understand and manage them.
Thus in order to join this course, there is no as such a stringent requirement of any knowledge or skillset.

Description

In this course, we will learn who are stakeholders and what are the different techniques to identify them and engage with them for a successful project delivery.

We all manage projects, small or big, and we all want to deliver them successfully. At the same time, while executing our projects we all deal with different types of stakeholders. We need to identify them, who all are our stakeholder, what their engagement levels are and how are they influencing our projects and to what extent.

It is very important to make your stakeholders happy and at the same time deliver your project successfully.

From the project perspective this course will enable you to identify your stakeholders at the very starting of the project and also will equip you with the different tools and techniques to help engage your stakeholders efficiently throughout the project life cycle following an agile approach and collaborate with your stakeholders successfully.

It means that you need to engage with your stakeholders throughout the project life cycle collaborating with them successfully to achieve the goal. There is a need to understand what are the different tools, techniques and strategies and how you can use them efficiently for stakeholders' and projects' benefit.

An effective project management life cycle journey is all about a successful stakeholder management journey because at each and every stages and phases of your releases, you deal with different types of stakeholders and these stakeholders are at different engagement and influence level. We need to identify their goals, expectations and requirements and then match their goals with our project's goal in a collaborative way for the project's success.

This course will also enable and equip you to manage and control your stakeholders using available tools and techniques and efficient communication strategies.

Who this course is for:

This course is meant for all who want to deal with the stakeholders efficiently and will be helpful for:
Students
Professionals
Project Managers
Consultants
Teams
Software developers, engineers

Stakeholder Management

What you'll learn

Explore related topics

Course content

Introduction2 lectures • 4min

Who is a Stakeholder ?4 lectures • 18min

Map Your Stakeholders and Requirements6 lectures • 26min

Communicate and Manage Your Stakeholders3 lectures • 20min

Quiz and Revision Time0

Congratulations !1 lecture • 3min

Requirements

Description

Who this course is for: