SPA RETAIL 101 - how to create a sales culture in your Spa?
What you'll learn
- Understand the importance and benefit of spa retail
- Identify your missed opportunities for sales in the Spa
- Know the tools to implement a sales culture in the Spa
- BOOST YOUR SPA PROFITABILITY!
The essential course for Spa Managers, Directors and Owners to learn the keys on creating an INSPIRING SALES CULTURE in the spa, to BOOST RETAIL SALES AND SPA PROFITABILITY!
Many times overlooked, Spa Retail performance is an essential Key Performance Indicator for spas, as it is the fastest and easiest way to increase your profit margin.
Spa Retail performance also illustrates the successful mastery of the guest experience from beginning to end, involving all human and logistic components of the Spa.
The Covid-19 lockdowns highlighted in a potent way the importance of having a consistent retail business. In this challenging context, retail sales have been a concrete tool to maintain revenue and ensure sustainability, even survival of many spa businesses. Spas that had before the lockdowns developed a consistent and strong retail business were able to pull through better. Now, more than ever, SPA RETAIL SALES ARE A FUNDAMENTAL PILLAR OF SPA PROFITABILITY. It can’t be overlooked anymore.
In this course, you will learn:
- why retail sales are fundamental in the spa environment and how it can increase profitability
- how to identify the missed opportunities for sales in the spa
- why you need to create the sales culture in your spa before even training the team and which parameters of the spa you can optimize to get started.
Who this course is for:
- Spa managers
- Spa owners
- Spa directors
- Wellness Directors
- Massage therapists
Learn the comprehensive method to achieve healthy spa retail sales.
With The SPAcialist, you will increase your SPA RETAIL REVENUE.
We offer coaching online and onsite to develop your SPA's sales culture, train your staff and increase profitability.
Hi, I'm Alice, founder of The SPAcialist, and a Spa Retail Sales Coach
I have experienced and coached a wide variety of cultures and territories, over Europe, USA, Latin America and Caribbean Islands as an international skincare educator for top Spa brands over the past 10 years, and the common denominator was always the spa retail unfulfilled potential. I get it, I've been there. Spa therapy schools do not teach us how to achieve successful spa retail sales, do they?
That’s when The SPAcialist project started, to help people just like YOU apply the strategies inspired by my expertise and experience, through a technique developed for years in the treatment rooms and taught to my teams of Spa therapists, to provide the best results to increase YOUR Spa Retail sales starting today.