
Learn the Outlook 2010 interface and master sending and replying to email, scheduling appointments, organizing meetings, managing contacts, and creating tasks and notes to stay organized.
Get familiar with the Outlook 2010 environment and learn to read and reply to e-mails, print messages, and delete them when finished.
In this video you'll learn about the Outlook 2010 Application Window.
Learn how to access and use Outlook help, open with the question mark or F1, keep the help window above other windows, and search or browse the table of contents.
Master how to manage incoming emails in Outlook 2010 by replying vs replying all, handling attachments and hyperlinks, using the reading pane, organizing with categories, and saving or printing messages.
Learn to compose email messages in Outlook, check spelling and grammar, attach files, and use contextual tabs to streamline message creation.
Choose recipients in the to, cc, and bcc fields, use mail merge for personalized mass emails, then spell-check, attach files, save drafts, and set signatures.
Organize Outlook by creating folders and subfolders, and move messages with drag and drop. Watch Exchange server space, delete to the deleted items folder, and coordinate recovery with the administrator.
Manage your Outlook contacts by saving email addresses, adding and updating contact details in the address book, sorting and quickly finding contacts, and generating a map of their locations.
Learn to create and manage Outlook calendar appointments by entering subject, location, start and end times, and all-day options; customize display settings, set reminders, and sync with mobile devices.
Schedule meetings, respond to meeting requests, and track responses in Outlook; reschedule when needed, and print the completed calendar.
Use meeting requests to alert colleagues, invite multiple people, and add events to calendars. Check availability with the scheduling view, manage conflicts, and adjust or auto-move meetings in Outlook.
Create and edit tasks in Outlook to stay on top of your to-do list, and capture ideas with end notes to ensure nothing is forgotten.
Discover how to use tasks in Outlook to-do lists, delegate tasks, track progress, and distinguish tasks from appointments, with daily task views and practical practice.
DESCRIPTION
Email has become one of the most widely used methods of communication, whether for personal or business communications. Some employees spend up to 60% of their day on email. Mastering Outlook will save you a lot of time! This course is the first in a series of two Outlook courses. It will provide you with the basic skills you need to start using Outlook to manage your email communications, contact information, calendar events, tasks, and notes.
METHOD
The trainers explain step by step all important and useful workflows for working with Microsoft Outlook. Benefit from the extensive additional materials that are integrated into the training. Look forward to practice files, handouts and quizzes. Our Microsoft courses help you to prepare for the official Microsoft Office Specialist exam.
THIS COURSE IS SUITABLE FOR YOU, IF
• you are an Outlook beginner
• you want to manage your email communication with Outlook
• you want to use Outlook as an email client
• you want to manage, for example, calendar appointments and contact information
COURSE PREREQUISITES
• To ensure your success in this course, you should have end-user skills with any current version of Windows, including being able to start programs, switch between programs, locate saved files, close programs, and access websites using a web browser.
COURSE OBJECTIVES
You will:
• Format messages
• Work with attachments and illustrations
• Customize message options
• Organize messages
• Manage your contacts
• Work with the calendar
• Work with tasks and notes