Software Testing: Reporting Bugs Like a Pro Using Bugzilla

Name: Software Testing: Reporting Bugs Like a Pro Using Bugzilla
Rating: 4.7 (16 reviews)

Learn What is Bug Tracking System, How To Use Bugzilla, Bug Lifecycle and Key Elements of a Great Bug Report

Highest Rated

Created byDusan Kovacevic

Last updated 11/2018

English

What you'll learn

Understand what is bug tracking system
How to use open source bug tracking system like Bugzilla
What is standard bug lifecycle
How to report bugs like a professional and get them fixed

Course content

4 sections • 12 lectures • 1h 11m total length

What is a Bug5:08
Define a bug as an extra, missing, or incorrect function that fails to meet requirements or specifications. The business card example shows how defects arise from human error in development.

Do we need a bug tracking system?5:38
Explore why a bug tracking system is essential for software testing, and how structured bug reports, clear communication, and accountability improve how bugs are verified and retested.
Bug's Life Cycle Explained10:23
Explore the bug lifecycle and how bug tracking systems move issues from open to closed, via states like new, assigned, testing, and verified, with resolutions such as fixed or duplicate.

Create a New account and log-in to Bugzilla6:38
Create a new Bugzilla account, activate via email, and log in, then manage credentials, update your profile, and log out using the Mozilla Bugzilla server.
Create a bug report9:15
Learn how to create a bug report in Bugzilla by selecting product, component, and version, filling mandatory fields, attaching files, and updating status with comments, priority, deadlines, and keywords.
Add or remove column to default search screen5:52
Customize search results by adding or removing columns via change columns at the bottom of results. Select severity and priority, and choose normal or stagger headers, with reset to default.

What Makes Good Bug Report9:08
Craft reproducible, specific bug reports by detailing clear steps to reproduce, expected and actual results, and relevant attachments, helping engineers quickly isolate and fix issues.
Process of Finding and Reporting Bugs3:18
Reproduce bugs at least twice, verify they are real bugs, consult peers or developers, and submit a clear report with title, steps, expected and actual results, plus attachments.
The Title3:59
Write precise bug report titles within 100 characters that clearly describe the problem, its location, and behavior, using examples like navigation bar wrapping and checkout validation, plus reproduce steps.
Steps to reproduce (Actions Performed)5:01
Master how to document steps to reproduce bugs with numbered, concise actions and prerequisite notes. Future-proof bug reports for efficient reproduction and collaboration in Bugzilla.
Expected and Actual Results2:27
Describe the expected results and actual results to identify bugs, explain why the expectation matters, and document observable outcomes and context when testing with Bugzilla.
Attachments (Images, Videos, Log files)4:56
Learn how to strengthen bug reports with attachments such as screenshots, videos, and logs, ensuring reproducibility, clear context, and concise evidence while protecting sensitive data.

Requirements

You should already know what are bugs / defects in software

Description

"Software Testing: Reporting Bugs Like a Pro Using Bugzilla" has one purpose, to help you write better bugs reports which will get fixed! Whether you're completely new to software testing or experienced tester, there's something in this course for you.

While first chapter explains defect life-cycle, second chapter explains how to use most widely used bug tracking system - Bugzilla.

Third chapter is about process of finding and reporting bugs, and tips for writing great bug reports which will get fixed!

Experience my way on how to write bug reports like a Pro, as if you and I talk one-to-one. Most importantly, you will see WHY certain elements of bug reporting are more important than the others. This will speed up your LEARNING CURVE up exponentially.

Be prepared for a one hour of video tutorial packed full of information. Watch it once ... twice ... as many times as you want and I guarantee you'll learn more each and every time!

Who this course is for:

This course is for anyone who works or plan to work in IT industry
This is a must knowhow for QA Engineers / Software Testers

Software Testing: Reporting Bugs Like a Pro Using Bugzilla

What you'll learn

Explore related topics

Course content

Introduction1 lecture • 5min

Defect Lifecycle2 lectures • 16min

Bugzilla - Defect Tracking Tool3 lectures • 22min

Process of Finding and Reporting Bugs6 lectures • 29min

Requirements

Description

Who this course is for: