
Discover high-level software, QA testing essentials for non-IT professionals, including corporate roles, how software is built, and everyday testing concepts like bugs.
Identify key corporate roles in software creation, including development teams, quality assurance, product management, marketing, documentation, sales, finance, and project management.
Explore product oriented versus service oriented B2B engagements, illustrating how product companies build and sell software products or services, while service firms deliver software engineering and quality assurance for clients.
Understand that computers only understand ones and zeros, and see how operating systems, programming languages, and compilers translate human instructions into software products.
Explore how developers build software through source code management, repositories, and versioning, run nightly and weekly builds, and follow the software development lifecycle from build to release.
Explore the QA anatomy by defining quality analysis (QE), the testing function, and the balance between manual and automated testing before product release.
Explore day-to-day qa activities, from identifying test cases and test coverage to bug tracking and defect lifecycles, including priorities and severities, and release notes.
Review corporate software roles, product management, marketing, sales, finance, and documentation, and compare agile sprints with waterfall while outlining testing types and defect lifecycles.
Many QA/Testing courses dive directly into tools like Selenium or concepts such as regression and automation. But if you're coming from a non-IT background, just starting your career, or exploring software QA for the first time, this can feel overwhelming. This course takes a step back to give you the essential big-picture understanding of the software and corporate environment before diving into specifics.
You'll learn how software companies are structured, the different types of organizations in the tech industry (product, service, consulting), and how various roles—including QA—fit into the larger workflow. We’ll explain why software exists, what software engineers and testers do, and how all the pieces come together to deliver working products to users. This course will also introduce common industry jargon in simple terms, so you can confidently join future technical discussions.
We then focus on QA itself—what the role involves, how QA professionals work with developers, what a bug really is, and how modern teams track, manage, and fix issues. You’ll also get a glimpse into day-to-day QA activities and how testers contribute to software quality.
Key topics include:
Corporate functions and organizational structure
Types of software companies
Basics of software development and key terminology
QA roles, responsibilities, and daily workflows
Bug lifecycle, tools, and real-world QA practices