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Soft skills for IT Architects and IT Practitioners
Rating: 4.1 out of 5(23 ratings)
104 students
Last updated 10/2019
English

What you'll learn

  • What are the soft skills and why are they so important for IT architects and IT practitioners?
  • How mastering the soft skills will make IT architects and IT practitioners better at their jobs?
  • What is analysis and problem solving, what are the techniques that will help IT architects and IT practitioners become better at their jobs?
  • What is inquisitiveness and why understanding the "why" behind the solution it is so important for IT architects and IT practitioners?
  • What is leadership, what are its main components, why it is so important for IT practitioners and how you can improve your leadership skill?
  • What are the main communication types, why it is so important for IT practitioners and how you can improve your communications skill?
  • Why are presentation skills so important for IT practitioners, how you can create and deliver powerful presentations?
  • What is accountability, how it applies to IT architects and practitioners, and how you can improve your accountability skill?
  • What is planning and why it is important to IT practitioners other than Project Managers?
  • What is change management what are the most popular change management frameworks and how IT architects should support and champion change?
  • What is stakeholder management and what is the best approach to manage stakeholders?
  • What are consulting skills and how adopting a consulting mindset will make you more successful as IT practitioner?
  • What are selling skills, why are they important for IT architects and practitioners and how to master them?
  • What is emotional intelligence and how it applies to IT architects and practitioners?
  • What is facilitation, why it is an important skill for IT practitioners and how to improve facilitation skills?

Course content

16 sections55 lectures5h 11m total length
  • Welcome1:54

    This lecture provides high level information about the course, its goal and how it integrates within "Become IT Architect" program.

  • About the course6:06

    This lecture provides introductory information such as:

    • What is the audience for this course?

    • What does this course teach?

    • What will I be able to do after I complete this course?

    • What do I need to know before starting this course?

    • How long does it take to complete the course?

    • Where can I ask for help?

  • Course objectives3:59

    This lecture provides detailed information about the objectives of the course.

  • About the instructor3:46

    This lecture provides information about the author of the course.

Requirements

  • Understand the general concepts of IT industry and the IT Roles
  • Introduction to IT Architect roles (course part of "Become IT Architect" program)

Description

This course will provide a complete understanding of what are the soft (or performance) skills required to become a successful IT Architect or IT practitioner, exploring in detail non-technical set of behaviors or actions that need to be performed by a successful IT Architect or IT practitioner and focusing on how they would apply to the various IT roles.

Possessing technical skills and industry and business knowledge is only a beginning. To be a successful Architect, many more skills are needed.

An IT Architect or IT Practitioner needs to know how to communicate his or her solutions, how to adapt his or her communication style and material to the audience, and how to influence others to achieve his or her objectives.

The soft skills discussed in detail in this course are:

  • Analysis and Problem Solving

  • Inquisitiveness

  • Leadership

  • Communication

  • Presentation skills

  • Accountability

  • Planning

  • Change management

  • Stakeholder management

  • Consulting

  • Selling skills

  • Emotional Intelligence

  • Facilitation

Who this course is for:

  • IT and Business Practitioners such as: Software Developer, Quality Assurance Analyst, Systems Analysts, Database Administrator, Systems Administrator, Network specialist, Infrastructure Specialist, Business Systems Analysts who would like to become IT architects or improve their soft skills
  • Managers/Executives to get a better understanding of what are the soft skills required for IT architects and practitioners in order to better mange the architecture teams
  • Existing IT architects who would like to improve their soft skills