
Explore how soft skills boost personal and professional relationships and workplace performance. Analyze a case study to differentiate soft from hard skills, leverage emotional intelligence, and map skills to jobs.
Introduce soft skills, define them, and compare with hard skills to clarify differences. Explore the importance, applications, and categories of soft skills to identify the skills you need.
Soft skills blend people and communication skills with emotional intelligence and personal traits. They enhance professional and personal relationships, teamwork, conflict management, time management, public speaking, and leadership.
Compare soft skills and hard skills, defining soft skills as interpersonal, universal, and less quantifiable, and hard skills as measurable, job-specific, and learned through schooling or work.
Explore the importance and broad applications of soft skills, from workplace communication and leadership to personal relationships, showing how soft skills complement hard skills to accelerate career growth.
Explore the three categories of soft skills: personal, social, and methodical, and learn how ambition, communication, adaptability, and organization connect in workplace and interpersonal success.
Explore personality and social skills development through a self-check of traits and gaps, then develop personal skills and emotional intelligence to strengthen work and relationships.
Explore personality as a blend of behavior, cognition, and emotion to identify gaps in soft skills through tests like the five-factor model and 16 personalities.
Explore your personality through tests, assess strengths and weaknesses, and use a swat analysis to plan actions, set goals, and improve self-management and independent learning.
Explore emotional intelligence and its intrapersonal and interpersonal domains, and the five components—self-awareness, self-regulation, regulation and motivation, empathy, and social skills—to boost workplace relationships and career growth.
Explore how soft skills shape job market outcomes, identify personality styles using the swat model, and map generic and job-specific skills to researched job types.
Map soft skills to job types, showing that oral and written communication and time management dominate postings across roles such as legal service manager, HR director, and sales manager.
Explore social skills in the workplace across interpersonal communication, listening and feedback, teamwork, creativity, decision making, influencing stakeholders, time and stress management, and leadership, to boost personal and professional development.
Develop core interpersonal skills for workplace success by communicating effectively, listening actively, managing time and stress, and practicing empathy, self-awareness, and feedback to build trust and leadership.
Master workplace communication through active listening and feedback, clear speaking, and nonverbal awareness. Apply oral, written, visual, and nonverbal skills across face-to-face, phone, and digital contexts to advance your career.
Explore teamwork in the workplace, from clear goals and effective delegation to motivational skills grounded in autonomy, competence, and relatedness for sustained engagement and outcomes.
Enhance creativity and decision-making at work by exploring creative thinking, problem solving, open-minded analysis, and leadership, including various decision methods from autocratic to consensus.
Develop influencing and stakeholder management skills by understanding organizational intelligence, building trust, and leveraging networks to drive workplace outcomes, while classifying stakeholders by power and interest.
Prioritize tasks, create to-do lists, and schedule activities to practice time management, boosting productivity and reducing stress. Delegate, rest, and apply stress-management strategies to minimize physical, mental, and behavioral effects.
Develop leadership and management skills that motivate teams, guide vision, and translate strategy into action through communication, change management, and interpersonal skills.
Discover how soft skills differ from hard skills and how to develop emotional intelligence and self-awareness for personal and professional growth in the job market.
The course, Soft Skills touches on the main interpersonal, social and professional skills required to help you build and make better your relationships with people. This includes people in your personal situations (family, friends, social influence etc.) and at workplace.
The course also links Soft skills with personality development to show they both go together and how personality development helps determine one's strong skills and gaps in skills.
The course is applicable to people on all levels.
Course Modules / Structure
The Course is divided into 4 Modules:
Module 1: Introduction to Soft Skills
Module 2: Personality and Soft Skills Development
Module 3: Soft Skills in the Job Markets
Module 4: Soft Skills in the Workplace
CASE STUDY – Using Fictional Person/Name like Dominic
Dominic is a smart, intelligent fellow who recently noticed he has been struggling with a number topics in life generally which relates to the following:
- He has been finding it difficult relating with his friends recently and conversations with them always seems to go bad most times.
- He becomes emotional too often especially with some of his friends and people around him.
- He also has applied for several jobs in the marketplace and most of the rejects he gets is not related to his technical abilities but some how he is not found as a suitable for the team and type of people required.
- He is now worried and got some tips from some other people to
- Look beyond (think outside the box of) his current way of doing things, skills and behavior
- See what extra skills he can learn
- See what can be done differently using all the rejections and bad experiences.
CASE STUDY ANALYSIS:
- In case above, what do you think Dominic should consider doing?
What You will learn in this course (Takeaways)
- Definition of Soft Skills
- Differentiate between Soft Skills versus Hard Skills
- Importance and Applications of Soft Skills
- Types and Categories of Soft Skills
- Understand the Importance of understanding your Personality type
- Use knowledge of your Personality type for your Personal Development
- Understand Emotional Intelligence and Development
- Tips on how to map Soft Skills to Job Types
- Understand some important Soft skills at workplace
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