
Explore how social media marketing uses social platforms to reach new customers with entertaining, educational, and promotional messaging, applying key elements to market products and services and boost sales.
Explore the fundamentals of social media marketing and apply best practices to drive results. Handouts include a social media strategy template, marketing personas worksheets, and editorial calendars to guide campaigns.
Develop an actionable social media strategy by defining goals, audiences, topics, formats, and channels, then plan programs, campaigns, tactics, and an editorial calendar for consistent publishing.
Learn how to create organic content for social media by defining top themes, tailoring topics to customer needs, and using an editorial calendar to pre-plan engaging, informative posts.
Humanize your content on social media by showing behind-the-scenes authenticity, clear brand values, and relatable people, while inviting dialogue and prioritizing accessibility.
Learn reactive engagement for customer service on social media by monitoring channels, promptly addressing questions publicly or privately, resolving issues, and building loyalty through thoughtful, professional responses.
Learn how to set up successful creator campaigns by partnering with trusted creators to boost brand awareness, engagement, and sales through sponsored posts, reviews, and co-branded products.
What is social media marketing?
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- Social media marketing is the process of using social platforms to reach both new and existing customers with a mix of entertaining, educational and promotional messaging. Businesses can use social media to market their products and services, gain attention for their brand, build a stronger connection with customers and considerably increase sales. Hi, I'm sadık Vural. I'm a marketing consultant, Q7 and a career coach for marketers and I've been lucky enough to help all kinds of businesses win with social media marketing for over a decade. This course is designed to introduce and simplify the key elements so your organization can harness the distinctive facets of social media marketing and achieve your version of success.
Use the provided handouts
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- This course is about exploring the fundamentals of social media marketing and using these principles to drive meaningful results for your business. What works for my coaching and consulting clients is putting these best practices into action and applying them to their unique circumstances. To help, I've included a series of handouts that I recommend you download now and reference throughout the course to more strategically build out your social media marketing activities. You'll see prompts throughout the course alerting you to the handouts that go with each lesson, but here's a quick summary of what's included. For starters, there's a social media strategy template that will help you build out the key sections of your own social media plans so you're organized, collaborative, and results driven from the beginning. Next, there is a marketing personas worksheet so you can keep track of all the important details of the different customer groups you'll need to reference when personalizing your messaging. There's a checklist for choosing the right social channels, a spreadsheet of editorial calendar templates you can start using right away, and a reference guide for customer service on social media. Lastly, I've put together a flow chart for social media integrations across departments and a checklist for finding the right creators worth partnering with on behalf of your organization. Let's begin!