Smartsheet Engage 2025: New AI Features Explained

SmartAssist is Smartsheet’s new AI-powered assistant that brings conversational intelligence directly into your work environment. It helps you move from questions to actions instantly.

With SmartAssist, you can
• Ask natural questions like “What’s going on with this project?”
• Get summaries, insights, and visual charts of project data
• Create new sheets, workflows, or filters through conversation
• Receive personalized recommendations based on your project context

SmartAssist acts as an AI partner that understands your tasks, automates repetitive work, and keeps you focused on what matters most. It is designed to increase your team’s bandwidth, speed, and clarity so you can move from the first idea to a finished result faster than ever before.

Smart Agents are always-on digital co-workers that handle routine tasks so you can focus on strategic work. They go beyond automation by understanding context, anticipating risks, and taking action with your approval.

In the demo, the Project Management Smart Agent identifies risks, suggests task reassignments, updates dashboards, and keeps projects on track. Everything it does is transparent and under your control, helping teams work faster with confidence.

Smart Flows give you time back by automating repetitive work through natural language. You can simply ask for a multi-step workflow, such as “Get an update from my team every Friday, summarize it in a sheet, and post it on Slack.” Smart Flows will build and run it automatically.

They represent the next generation of automation in Smartsheet, combining intelligence with simplicity. The same capability also extends into Smart Columns, bringing more automation power directly into your sheets.

Smart Flows allow you to automate complex, multi-step processes using natural language. You can ask for actions like collecting team updates, summarizing them in a sheet, and posting results on Slack, and Smart Flows will handle it automatically.

Smart Columns bring the same intelligence directly into your sheets. You can translate hundreds of rows in seconds or analyze customer sentiment with a single click. Smart Columns automatically assess data, assign labels, and summarize insights inside Smartsheet.

Together, Smart Flows and Smart Columns make it easy for everyone to automate work at scale and unlock more time for creative, high-value tasks.

Managing projects at scale is one of the biggest challenges for modern organizations. Without standardization, teams lose visibility, duplicate work, and waste valuable resources.

Smartsheet Portfolios provide a structured way to manage and align projects across teams and departments. They simplify project creation, reduce errors through standardized templates, and deliver portfolio-level reporting that gives leaders clear visibility and control.

Dynamic Dropdowns are one of the most requested Smartsheet features, created to make everyday work simpler and more accurate. They allow you to link dropdown lists between sheets, keeping options automatically updated and consistent across projects.

In the example, a project manager links a contractor name column to a master list of approved vendors. When new contractors are added or removed from that list, the dropdown options update instantly, ensuring every sheet always reflects the latest information.

Dynamic Dropdowns reduce manual updates, eliminate errors, and keep teams aligned through shared, live data available now in Smartsheet.