
Negotiations is simply a trade off of different values, interest and priorities.
It is about getting the best value not winning and proactively take control.
Also being comfortable being uncomfortable. Making the other party believe that they are winning. Negotiations is not selling. Silence is power. The more you talk the more you give away & likely concessions. Its about resolving differences and form agreements.
Its about appropriateness of circumstances, its about checking your EGO. and focus on the deal rather than winning
Negotiations Strategy, Introduction to the skilled negotiator, The Clock Face, Essential Negotiator, 8 Step of Negotiations. The 14 Negotiations Behaviors. Negotiations Tactics. Questioning Toolbox. Negotiations Roles, Leaders, Spokesperson, Figures, Observer. Trading Concessions
The Basic role of a negotiator is to resolve differences and form agreements. skilled negotiator only looks for appropriateness of the circumstances. such persons keep their ego in check and are more concerned about other parties priorities. their focus is on getting the objectives of deal done rather than focusing on winning or loosing. there are different types of negotiations which required different approaches. various range of considerations should be taken into account before adapting a particular strategy. factors effecting your judgement will include the level of dependency, the power of branding/size of both parties, History/precedents, Changing market conditions, Competitor activity, the nature of the product or service, the party with more time, personal relationships
The clock face model recognizes thet there are different types of negotiaions for different approaches. Bartering, simple exchange of goods, low trust and low dependency. Haggling, single issues, Low trust and single issue, self centered.
Hard Bargaining, Win/Lose, both parties compromising on dominant issue, one dominant, some leverage.
Dealing, seeking to strike a deal based on terms which both parties can live with, Growing number of issues, prepared to shape the offer.
Concessions trading, offering concessions conditionally to secure a deal, many issues, exchanging concessions.
Win Win, trading on issues developing value in the contract for both sides, both parties search for additional value
Partnership, working together to resolve issue within a framework, higher trust level, better understanding
Supplier/customer relationship, sharing of information and resources with the view to building value, high level of interdependency, high level of trust.
if you are involved in one off purchase and you are not dealing on a regular basis with your counterpart and there were other options you could do business with and your only issues were unit price, quality and timing then this is time for hard bargaining ( 4 O Clock).
however if you see potential of having long term relationship you might suggest a more cooperative approach ( 6-8 o clock)
Further if you already have an ongoing relationship which is delivering results and you feel that there is synergy to be achieved by working more closely on specifications etc, you may wish to go for 9 o clock
Not all negotiations are alike and you negotiate with different parties and al ciecumstances, priorities and pressures surrounding each of those will differ.
Steps of Negotiation include Prepare, Argue, Signal, Propose, Package, Bargain, Close and Agree. With thoughtful planning, clear objectives, thorough research, flexible concession and negotiating dialogue, you can step into any negotiation level-headed and with confidence
Thinks Clearly
Sense of fairness
Self Control
Opens Extreme
Reading Breakpoint
Listens and intreprets
Plans and Prepares
The Complete Skilled Negotiator is an individual who either possesses, or is conscious of those skills, attributes and attitudes necessary to negotiate effectively at any point on the clock face. They are balanced in their thinking, have their ego in check and are focused on understanding the interests and priorities of the other party. They are chameleon-like in their approach, in that they know how to be what they need to be depending on their circumstances and are not burdened by personal values which wear away at their consciousness. Their ability to read situations, take the time to prepare and have the capacity to think around the issues, as well as deal with the relationship dynamics at the same time, helps them perform in a confident manner. Most of all, they focus on the potential of the deal rather than trying to win, understanding that being competitive will only serve to attract friction which is generally counterproductive (unless used for a specific purpose).
The clock face is a model for helping you, the Complete Skilled Negotiator, to determine 'appropriateness'. It is defined by capitalism and reflects how people behave when negotiating. This provides for a conscious approach to negotiation which helps you manage the fear, the ambiguity, the greed and the egos involved.