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Certified Six Sigma White Belt

Name: Certified Six Sigma White Belt
Rating: 4.4 (27 reviews)

Learn how to apply 6 Sigma to drive improvements in the performance of your processes, products, and services.

Created byProjectEngPro Engineering and Project Management

Last updated 11/2026

English

English [Auto],

What you'll learn

Explain what Six Sigma is and how the DMAIC phases take an improvement project from problem to control
Describe the roles of executives, champions and the White, Yellow, Green and Black Belts in a project team
Use quality metrics, variation and defects per million opportunities (DPMO) to describe how a process performs
Select a Six Sigma project worth doing and write a clear problem statement, goal statement and project charter
Map the current process, plan data collection and choose the right graph for each type of data
Find likely root causes using cause-and-effect diagrams, process maps and an introduction to hypothesis testing
Generate and select solutions, then reduce the risk of failure with FMEA and mistake proofing
Keep an improvement in place using SPC charts and a control plan

Course content

9 sections • 31 lectures • 2h 16m total length

What is Six Sigma5:00
What Six Sigma is, why organisations use it to cut defects and variation, and an outline of the five DMAIC phases, the belt roles and project selection covered in the course.
Introduction to DMAIC5:00
An overview of the five DMAIC phases, Define, Measure, Analyse, Improve and Control, explained through a simple cable installation example.
Key Roles and Executives and Champions4:10
What Six Sigma executives and champions do, how they sponsor projects and remove barriers, and why their support is critical to success.
Section 1 Quiz: Introduction to Six Sigma

Quality Metrics5:00
How to turn what customers care about into critical-to-quality requirements and measurable metrics, using a pizza delivery example.
Variation and the Normal Curve4:15
Why process variation matters, how the normal curve and standard deviation describe it, and why reducing variation is at the heart of Six Sigma.
Defects per Million Opportunities4:45
How to calculate defects per million opportunities, why it allows fair quality comparison between very different products, and how DPMO links to sigma level.
Section 2 Quiz: Key Concept in Six Sigma

Steps in the Define Phase4:00
The purpose of the Define phase and its key steps, from scoping the problem and identifying customers to agreeing what the project must achieve and by when.
Problem and Goal Statements5:30
How to write a clear problem statement and a SMART goal statement for a Six Sigma project, with examples of good and poor wording.
Completing the Project Charter3:49
How to complete a Six Sigma project charter, covering the business case, problem and goal statements, scope, team, milestones and sign-off.
Section 4 Quiz: Define Phase

Steps in the Measure Phase4:20
The purpose of the Measure phase and its steps, from mapping the process and planning data collection to establishing a performance baseline.
How to Map the Current Progress4:32
How to build a process map of the current state, using standard symbols to show steps, decisions and flow so problems become visible.
Plan for Data Collection4:05
How to plan data collection, including what to measure, operational definitions, sampling, who collects the data and how.
Types of Data and Graphs5:14
The difference between continuous and discrete data, and which graphs such as histograms, Pareto charts and run charts suit each type.
Measurement System Analysis4:20
Why the measurement system must be checked before trusting data, and how repeatability, reproducibility, accuracy and gage R&R are assessed.
Process Capability and Sigma Level4:30
How to measure process capability against customer specification limits, and how capability links to sigma level and defect rates.
Section 5 Quiz: Measure Phase

1. Steps in the Analyse Phase5:30
The purpose of the Analyse phase and its steps for finding and proving the true root causes of a problem, so it does not return later.
2. How to use the cause-effect diagram5:00
How to use a cause-and-effect (fishbone) diagram to brainstorm and group the possible causes of a problem with a team.
3. Introduction to hypothesis testing4:10
The basic idea of hypothesis testing, including null and alternative hypotheses and p-values, for confirming whether a suspected cause is real.
4. Data collection in the analyse phase3:40
How to plan and collect the data needed in the Analyse phase to test suspected root causes in a structured way.
5. How to analyse graphs and charts3:30
How to read graphs and charts such as Pareto charts, box plots and scatter plots to spot patterns and confirm or rule out causes.
6. How to analyse process maps4:10
How to analyse a process map to find waste, delays, rework loops, bottlenecks and non-value-adding steps.
Section 6 Quiz: Analyse Phase

1. Steps in the improve phase4:30
The purpose of the Improve phase and its steps for turning proven root causes into tested and implemented solutions.
2. Generate, evaluate and select solutions4:15
How to generate solutions through brainstorming, then evaluate and select the best ones using criteria and selection matrices.
3. Reduce the risk of failure through FMEA4:00
How to use Failure Modes and Effects Analysis to rank risks by severity, occurrence and detection, and reduce the chance a new process fails.
4. Mistake proofing4:10
How mistake proofing, or poka-yoke, designs processes and products so errors are prevented or caught straight away.
5. Pilot test and implement3:40
Why and how to pilot test a solution on a small scale, check results and plan full implementation before going live.
Section 7 Quiz: Improve Phase

1. Steps in the control phase4:00
The purpose of the Control phase and the steps that keep improvements in place after the project team hands over.
2. How to use SPC charts4:15
How statistical process control charts work, how to read control limits, and how to tell normal variation from a signal that needs action.
3. The Control Plan4:00
How to build a control plan that sets out what is monitored, the limits, who owns it and what to do when the process drifts.
Section 8 Quiz: Control Phase

Requirements

No prior Six Sigma, quality or statistics knowledge is required — every idea is built up from the start
Basic arithmetic is enough; the statistics are explained in plain terms
No software or licence is needed
Helpful but not essential: some experience of working in a process, product or service team

Description

Six Sigma is a structured way to find out why a process produces defects, and to fix the cause rather than the symptom.

Most people first meet it as a list of belts and acronyms. This course starts at the beginning: what Six Sigma is, the key ideas behind it, and how a project moves through Define, Measure, Analyse, Improve and Control.

It is pitched at White Belt level, for the person who joins an improvement team, supports the project and needs to understand what the Green and Black Belts are asking for.

WHAT YOU WILL LEARN TO DO

By the end of this course you will be able to:

Explain what Six Sigma is and how DMAIC structures an improvement project
Describe the roles of executives, champions and each belt level
Use quality metrics, variation and DPMO to describe how a process performs
Select a project worth doing and complete a project charter
Map the current process and plan data collection
Find likely causes with cause-and-effect diagrams, graphs and process maps
Select solutions and reduce risk with FMEA and mistake proofing
Hold the gain with SPC charts and a control plan

HOW THE COURSE IS TAUGHT

Follows the DMAIC phases in the order a real project runs them
Short lessons, one idea at a time, across 31 lectures and about 2.5 hours of video
Statistics explained in plain terms, with no software needed
Quizzes through the course and a course exam at the end

WHAT IS COVERED

What Six Sigma is, DMAIC, and the key roles from executives and champions to each belt
Quality metrics, variation and the normal curve, and defects per million opportunities
Identifying and selecting Six Sigma projects
Define: problem and goal statements and the project charter
Measure: process mapping, data collection, data types, measurement system analysis and process capability
Analyse: cause-and-effect diagrams, hypothesis testing, graphs and process map analysis
Improve: generating and selecting solutions, FMEA, mistake proofing and pilot testing
Control: SPC charts and the control plan

130 PRACTICE QUESTIONS

Every section ends with a quiz built around realistic scenarios, so you test your understanding as you go and reinforce what you have learned. Each answer comes with a short explanation.

Enrol today and learn how a Six Sigma project actually runs.

Who this course is for:

Team members joining a Six Sigma or improvement project who need to follow what the belts are doing
Operations, production and service staff asked to help reduce defects, delays or complaints
Supervisors and team leaders who want a structured way to tackle problems that keep coming back
Quality and project staff planning Yellow or Green Belt training who want the foundations first
Graduates and career changers looking for a short, clear introduction to process improvement

Certified Six Sigma White Belt

What you'll learn

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Course content

Introduction to Six Sigma3 lectures • 14min

Key Concept in Six Sigma3 lectures • 14min

Selection of Six Sigma Projects2 lectures • 9min

Define Phase3 lectures • 13min

Measure Phase6 lectures • 27min

Analyse Phase6 lectures • 26min

Improve Phase5 lectures • 21min

Control Phase3 lectures • 12min

Course Exam0

Requirements

Description

Who this course is for: