Dual Certification Lean Six Sigma Green Belt and Black Belt

Identify Six Sigma projects in the define phase by assessing risks, customer needs, and financials, then map processes with SIPOC and value stream tools and form the project team.

Explore how affinity diagrams organize brainstormed ideas into similar clusters to reveal root causes and support problem solving in Lean Six Sigma projects.

Explore seven key steps in brainstorming from defining objectives to follow-up, and recognize three types: structured, incident type, and mixed approaches, while a facilitator and a recruiter guide the process.

Identify problem or opportunity and verify the process is controlled before Six Sigma or lean projects; develop a control process and apply root cause analysis or design for Six Sigma.

Learn to build a project prioritization matrix by brainstorming projects, defining criteria, assigning weights, ranking options, and calculating weighted scores to guide Six Sigma resource allocation.

Develop a concise business case that links Six Sigma projects to organizational objectives, answering why, why now, customer and employee benefits, and how the project aligns with the company mission.

Learn to craft a precise Six Sigma problem statement using the five W's (what, why, when, where, who) and how, aligned with the project charter.

Develop smart goals by evaluating specificity, measurability, attainability, relevance, and timeliness in marketing training in Okinawa; aim for 10 clients from Fortune 500 companies and 50% of assignments by year-end.

Learn to craft smart goals by asking who, what, where, when, and why, ensuring goals are specific, measurable, attainable, realistic, timely, and tangible.

Explore the smart goal case study, showing how Kennedy's moon mission demonstrated specific, measurable, attainable, relevant, and timely objectives for project success.

Learn how to use the raci matrix to clarify roles and responsibilities in cross-functional six sigma projects, assigning responsible, accountable, consulted, and informed parties to accelerate completion and reveal delays.

Download the RACI in Excel template, define responsible, accountable, consulted, and informed roles, and use top-down selection with colors; leave blank spaces when no rule applies.

Perform stakeholder analysis by identifying primary and secondary stakeholders through brainstorming, prioritize them by power and interest or attitude and activity, and tailor communication plans for Lean Six Sigma projects.

Explore using an Excel-based stakeholder analysis template to assess attitude and power ratings, apply corresponding strategies, track department contacts, and record remarks, with downloadable resources.

Explore how CTQ matrices link the voice of the customer to measurable drivers in Lean Six Sigma, with a pizza case focusing on oven temperature and cheese quantity.

Discover the voice of customers and four types of customers, type one to four, and learn to address their expectations with tailored benefits and value.

Explore how quality function deployment and the house of quality convert the voice of customers into engineering features, importance scores, and competitive assessments.

Explore the Kano model in depth, classifying needs as must-be, one-dimensional, attractive, indifferent, and reverse quality, and examine how satisfaction and implementation levels drive value.

Explore how to implement the Kano model in Excel to map customer requirements to satisfaction outcomes, using a template that categorizes needs into must-be, performance, and attractive, and uses dropdowns to assess feelings when requirements are fulfilled or not.

Learn to map a process using SIPC: suppliers, inputs, process, and outputs, through a helicopter view that identifies start and end points, process owners, and customer requirements.

Explore value stream mapping icons and symbols, from inventory triangles, and learn how cycle time, the time to switch products, and available time relate to customer demand.

Explore value stream mapping in a simulated pizza restaurant, detailing manufacture, supply, and delivery with lead time, waste time, and a demand of three pizzas per minute.

Map a value stream using an Excel template, use kanban and transport symbols, and learn why companion for me facilitates easy map drawing and downtime calculation.

Explore the project charter as a living document that defines deliverables, goals, purpose, timeline, and the execution plan for a Six Sigma project, including roles, costs, and phased timelines.

Learn to craft a clear problem statement with 5w1h, build a business case linking six sigma to the company, and set smart objectives to boost Product X output and profits.

Present the cost and resources required for the project, detailing manpower resources, special resources, and fiscal risks and benefits, with updates after root cause analysis and each Six Sigma phase.

Explore benefits and costs for customers in lean security projects, quantify return on investment, and define a customer avatar to guide stakeholder analysis and marketing decisions.

Identify risks, constraints, and assumptions in lean six sigma defined phase, using failure mode analysis outputs and financial data validation to secure project sign-off and prepare an A3 document.

Explore design for six sigma dfss methods, focusing on dmadv and dmadov, with define, measure, analyze, design, verify/validate, and related tools like deployment, simulations, and prototypes.

Forecasting uses past data to estimate future events, guiding financial, inventory, facilities, and production decisions; it is not a prediction and reduces uncertainty.

Explore quantitative and qualitative forecasting methods, including data-driven techniques and expert opinions, surveys, and Delfi method, to forecast future events.

Evaluate forecast types using simple and weighted moving averages, exponential smoothing, and naive forecasts; apply alpha-based updates to forecast future demand from recent data.

Learn to forecast weekly sales with a four-week moving average in Excel using the data analysis toolpak and interpret the forecast against actual values.

Learn to compute weighted moving averages in Excel by assigning weights to recent sales, ensuring they sum to one, and forecast future demand using a step-by-step formula and visual plots.

Explore waste of talent, from underutilized and non utilized talent to overperforming, illustrated by Kodak case, and uncover how wrong hierarchy, wrong job descriptions, and fear of training fuel it.

Master Lean Six Sigma to eliminate overproduction by improving demand forecasting, reliable suppliers, and just-in-time pull production, using value stream mapping and spaghetti diagrams to reduce inventory and waste.

Identify overprocessing waste by aligning specifications with customer needs, reduce costly polishing, and apply value engineering and analysis, standard operating procedures, and clear job descriptions to sustain lean processes.

Identify and reduce transport waste by eliminating unnecessary material movement, optimizing layout, and mapping value streams to keep parts close to the process, cutting costs, delays, and defects.

Learn to reduce waste of motion by improving layout and housekeeping, standardizing work through process maps like value stream map and asperity diagram, and applying 5s for sustaining improvements.

Identify and reduce inventory waste by understanding raw materials, work in progress, and finished goods, and applying just-in-time, Kanban, balanced workflow, and vendor validation to cut carrying costs.

Identify the waste of waiting in lean processes, its causes—unbalanced workloads, unreliable processes, and poor communication—and apply takt time, kanban, 5s, and total productive maintenance to meet customer demand.

Identify how defects drive hidden costs—from transport and rework to lost customers—through root cause analysis, preventive maintenance, and mistake-proofing with SOPs and poka-yoke.

Master the A3 worksheet by navigating background screening, problem clarification, current condition screening, root-cause analysis, countermeasures, SIPOC diagrams, and monitoring to standardize lean six sigma projects.

Apply an A3 framework for service-based industries to guide planning and problem clarification. Set smart targets, perform root-cause analysis, devise countermeasures, implement, and sustain improvements via the PDC cycle.