SHRM-CP HR PRACTICE EXAMS WITH EXPLANATION - 2020
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SHRM-CP HR PRACTICE EXAMS WITH EXPLANATION - 2020

SHRM-CP HR QUESTIONS
Hot & New
4.5 (10 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
58 students enrolled
Created by HR Academy
Last updated 7/2020
English
SHRM-CP HR PRACTICE EXAMS WITH EXPLANATION - 2020
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This course includes
  • 4 Practice Tests
  • Full lifetime access
  • Access on mobile
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Requirements
  • HR COMPETENCIES
Included in This Course
+ Practice Tests
4 Tests 139 questions

Behavioral Competency

Ethical Practice
23 questions

Behavioral Competency

Leadership Navigation
50 questions

Behavioral Competency

Relationship Management
25 questions

Behavioral Competency

Communication
41 questions
Description

HR COMPETENCIES QUESTIONS

Example Question:


Once the new policy goes into effect, many employees are upset with the HR manager and develop a negative attitude toward HR. What should the HR manager do to develop and maintain mutual trust and respect with employees?

Answers:

A. Walk around the plant to talk to employees and get to know them better.

B. Meet with the corporate HR director to identify a legally acceptable activity to replace the lottery.

C. Organize a company-sponsored picnic for all employees and their families.

D. Organize one-on-one interviews with employees to discuss what the HR manager can do better.


Explanation:

A is correct. Building trust is critical to the success of the HR function. Given the recent changes spearheaded by the HR manager, it is even more important to focus on the relationship with the employee population, as it has most likely been impacted by the policy change. The most effective way to determine the level of impact and work toward changing perceptions is to have face-to-face interactions with the employee population.

B is incorrect, as providing an alternative to the lottery attempts to win a popularity contest versus developing the relationship.

C is incorrect, as HR is then seen as a party planner, and this action is not a step to developing the relationship with employees.

D is incorrect. Given this recent policy change spearheaded by the HR manager, this would not be the best point in time to obtain objective feedback and would most likely result in more emotionally charged feedback, further eroding a positive relationship.

Who this course is for:
  • prep exam SHRM-CP