
Explore the SHRM body of applied skills and knowledge (BASK) as a two-pillar framework of behavioral competencies and HR knowledge domains: people, organization, workplace, for career-long development in HR.
Uphold ethical practice as the foundation of human resources, building trust, integrity, and accountability across organizational practices, while safeguarding confidentiality and transparency.
Develop analytical aptitude by collecting and analyzing data to identify trends, diagnose issues, and drive data-driven decision making and evidence-based HR decisions that align with business outcomes.
Lead the HR function with a strategic, inclusive vision, guiding change and aligning human capital strategies with business goals while navigating complex organizational dynamics.
Develop and nurture professional relationships across internal and external stakeholders, becoming a credible partner through active listening, adaptive communication, negotiation, and principled bargaining to align human capital with business goals.
Develop human resources leadership by mastering business acumen and organizational operations, applying financial literacy and analysis of key performance indicators to align talent initiatives with firm’s goals and market context.
Develop consultation skills for HR professionals to diagnose root causes, build trust, and guide leaders through people-centered change, using evidence and logic to align organizational design and performance management.
Explore the difference between organizational culture and climate, then learn to align artifacts, values, and underlying assumptions through HR practices, leadership, and measurement for a resilient, purpose-driven workplace.
Apply Lewin's unfreezing, changing, and refreezing to guide organizational transitions, while Cotter's 8-step process and the ADKAR and Bridges models address strategy, communication, and the human side of change.
Build global and cultural effectiveness by developing cultural intelligence (CQ) and a global mindset to adapt HR practices across cultures, foster inclusion, and enable glocalization.
Discover how strategic workforce planning aligns talent with business goals, forecasting demand and supply, performing gap analysis, and using buy, build, borrow, or bot strategies.
Shift from recruitment to talent acquisition by building a proactive talent pipeline, leveraging internal and external sourcing, and using data-driven metrics to optimize quality of hire and time to fill.
Enhance engagement through a two-way employer–employee relationship rooted in meaning, trust, and purposeful work, and apply retention frameworks like job embeddedness and Herzberg’s motivators to reduce turnover.
Design and evaluate effective learning programs using the ADDIE framework and andragogy principles, embracing blended learning and the 70-20-10 approach to align development with business goals and measure outcomes.
Explore performance management as a continuous, strategic partnership that aligns employee effort with organizational goals, using feedback, coaching, SMART goals, and tools like BARS and 360-degree feedback to drive development.
Define a transparent compensation philosophy aligning total rewards with business strategy and market positioning (lead, meet, or lag), setting pay grades, ranges, and compa ratio to ensure equity and compliance.
Develop a strategic benefits program within total rewards to attract, engage, and retain a multi-generational workforce. Balance mandated and voluntary benefits with budget, culture, and data-driven cost management.
Foster a healthy workplace by shaping fair policies, open communication, and proactive problem-solving that protect the psychological contract while resolving conflicts with TKI, ADR, and progressive discipline with due process.
Navigate labor relations by understanding the NLRA and NLRB, fair bargaining, and contract administration; apply grievance procedures and collective bargaining to balance employer and union interests.
Explore how diversity, equity, and inclusion build high-performing organizations by fostering belonging, reducing unconscious bias, and driving innovative problem solving. Implement data-driven DEI strategies with leadership accountability, ERGs, and outcomes.
Identify, assess, and mitigate risks to people, operations, data, and reputation through proactive risk management, safety standards, and compliant HR practices.
Navigate employment law and regulatory compliance to protect the organization and its employees, applying Title VII, ADA, ADEA, FLSA, FMLA, ACA, EEOC, and EEO-1 reporting across recruitment, pay, and leaves.
Align human resources with corporate social responsibility and sustainability by integrating ethics, fair labor in supply chains, and environmental, social, and governance metrics into HRIS to boost engagement and value.
Integrate HRIS with ATS, LMS, and advanced payroll platforms to enable real-time, data-driven insights from recruitment to performance management, while upholding data privacy and ethical AI use.
Learn to conduct exit interviews, protect confidentiality, manage final pay and COBRA, and ensure knowledge transfer and IT access control to protect the employer brand.
"This course contains the use of artificial intelligence."
This course provides a comprehensive and practical exploration of modern Human Resource Management, designed to equip learners with the knowledge, skills, and strategic perspective required to manage people effectively in today’s dynamic organizational environments.
The course integrates foundational human resource competencies with advanced applications in leadership, analytics, talent management, organizational culture, and workforce regulation, enabling learners to understand both the operational and strategic roles of HR professionals.
Students will examine the key principles that guide ethical decision-making, data-driven analysis, and leadership within organizations. Emphasis is placed on building strong workplace relationships, consulting with stakeholders, and aligning human resource practices with broader business objectives.
Learners will gain insight into how organizational culture and climate influence performance, and how change management strategies can be applied to support transformation and continuous improvement.
The course also develops expertise in talent acquisition, workforce planning, employee engagement, learning and development, and performance management systems. Participants will explore how organizations design compensation and benefits programs, manage employee relations, and promote diversity, equity, and inclusion to foster fair and productive workplaces.
In addition, the course addresses the critical responsibilities of HR in managing risk, ensuring compliance with employment regulations, supporting workplace safety, and integrating technology while safeguarding data privacy.
Attention is also given to corporate social responsibility, sustainability, and effective offboarding practices that maintain organizational integrity and reputation.
By the end of the course, learners will have a well-rounded understanding of how human resource management contributes to organizational effectiveness, strategic growth, and long-term workforce success, preparing them for professional roles in HR or leadership positions that require strong people-management capabilities.
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