
Kick off your SHRM certification journey with a foundation in SHRM BASK, covering the nine behavioral competencies, 14 HR functional areas, CP versus SCP, and practical study tips.
Navigate the four-phase SHRM certification journey from application to recertification, including eligibility, testing windows, ATT, and earning 60 PDCs across three years.
Explore the SHRM BASK, a honeycomb model of behavioral competencies—leadership, interpersonal, and business—and knowledge domains that underpin the SHRM-CP and SHRM-SCP exams.
Understand the SHRM certification exam format, timing, question types, and scoring, including knowledge items, situational judgment items, and field tests across six clusters delivered computer-based via Prometric.
Choose between SHRM-CP and SHRM-SCP by evaluating your HR experience and duties, balancing day-to-day operations against strategic leadership, guided by the SHRM BASK proficiency indicators.
Learn practical test taking tips to ease anxiety and boost SHRM exam performance by staying organized, focusing on each question, eliminating wrong answers, and selecting the most inclusive HR strategy.
Lead with leadership and navigation by mastering navigating the organization, vision, HR initiatives, and influence. Build trust and align HR goals with strategy to guide teams toward the organization’s mission.
Explore ethical practice as a leadership competency, highlighting personal and professional integrity, ethical decision-making, code of conduct, privacy, and the role of the ethical agent in safeguarding rights.
Explore how diversity, equity, and inclusion shape talent recruitment and retention, and learn to build an inclusive culture with fair practices, equity metrics, and organizational performance linkages.
Develop strong relationship management skills by networking, building trust, and fostering cross-functional partnerships across the organization. Navigate conflict, negotiate effectively, and lead productive discussions to reach a mutually agreed outcome.
Master effective two-way communication by delivering messages to the right audience at the right time, listening actively, and exchanging organizational information across all levels to align HR initiatives.
Develop a global mindset by embracing diversity, equity, and inclusion across local and global workplaces, and align HR practices to recruit, train, and empower a culturally diverse workforce.
Develop core business acumen by analyzing internal and external environments, aligning HR goals with the business, and applying competitive awareness, business analysis, and strategic alignment through analytics and HRIS.
Develop as a consultant by evaluating business challenges, designing HR solutions, implementing and supporting HR solutions, and applying change management theories to deliver robust HR services and effective customer interaction.
Learn to tell the data story, use qualitative and quantitative data, and apply data gathering, analysis, and evidence-based decision making with data sources and measurement tools to drive HR initiatives.
Explore HR strategy within the three HR knowledge domains and learn to plan strategically across the organization using SWOT, mission, vision, values, and evaluation.
Explore talent acquisition as the core of recruitment within the employment cycle, covering sourcing, job analysis, recruitment methods, selection, onboarding, and metrics to forecast workforce needs.
Explore how employee engagement and retention shape performance and loyalty across the employment lifecycle—from recruitment and culture to performance management, rewards, and leaving the organization.
Learn how learning and development drives HR growth by aligning organizational and employee needs, applying learning theories, program design, evaluation, coaching, and career development.
Explore total rewards as the complete package of monetary and non-monetary compensation, and learn to design, implement, and evaluate pay systems and benefits aligned with organizational strategy.
Discover the structure of the HR function within the five organizational areas, define HR roles, service models, and outsourcing, and apply metrics to demonstrate HR's value to internal stakeholders.
Discover how organizational effectiveness and development (OED) shapes structure, processes, and change management to improve performance, with emphasis on interventions, group dynamics, organizational design, and behavioral assessments for HR pros.
Master workforce management by analyzing talent supply and demand, identifying competency gaps, planning current and future staffing, and implementing knowledge sharing and succession strategies.
Explore employee and labor relations, including unionization and labor contracts, and the ethical employee employer relationship. Grasp collective bargaining, grievances, investigations, and dispute resolution for SHRM-SCP ready HR pros.
Explore technology management in HR, focusing on HRIS and employee self-service systems, timekeeping programs and recruiting software, data management, IT partnership, and improving employee experience through streamlined HR services.
Develop a global mindset to manage a global workforce, exploring globalization, international assignments, and HR strategies in a multinational business.
Identify, assess, and manage organizational risks across health and safety, compliance, and continuity planning; apply risk matrices and ongoing monitoring of internal and external factors.
Explore corporate social responsibility, including defining CSR, implementing charitable and sustainable initiatives, and integrating HR-led practices to align with a company's mission and values.
Understand federal employment laws across categories like compensation, EEO, leave and benefits, safety, and protection laws, and note the exam tests federal law only, not state or local ordinances.
Reduce exam anxiety by clarifying the short term audit as a credibility check after submission, explain responding within 10 business days to verify hr experience and degrees, and avoid denial.
Develop a flexible study plan anchored to your exam date, blocking six to eight hours weekly for 12–18 weeks. Use the four Rs and self-explaining to build stamina for SHRM.
Differentiate foundational and HR-specific knowledge items from situational judgment items, covering nine behavioral competencies and fourteen HR areas. Follow a four-step process—read, strike distractions, select, move on—guided by proficiency indicators.
Stay committed to the SHRM certification journey by understanding the steps to pass and investing the study time needed to earn the credential.
2025 updates:
As of January 18th, 2025 your SHRM-CP or SHRM-SCP exam must be taken in person at an authorized Prometric testing center.
SHRM has updated the SHRM BASK to update the label for Diversity, Equity, and Inclusion (DEI). It's been replaced with Inclusion and Diversity (I&D)
As many Human Resources professionals look to begin the long and challenging journey of becoming SHRM-certified, they often become overwhelmed with the process. Some jump right into studying even before understanding the basics. This results in wasted time, frustration, and often failure.
This course provides the necessary foundation to know how to best prepare for your SHRM-CP or SHRM-SCP exam. By taking this course, not only do you learn the most efficient ways to get started, but also the fundamental information you need to prepare properly.
This course provides an interpretation of the SHRM Body of Applied Skills and Knowledge, including an overview of the 9 Behavioral Competencies and 14 Functional Areas.
You will also learn about the most important (and underrated) concept when preparing for the SHRM-CP and SHRM-SCP exam… the SHRM BASK Proficiency Indicators. These indicators are the key to understanding what you are expected to know and do as either a SHRM Certified Professional or SHRM Senior Certified Professional.
In addition, this course shares practical study tips, efficient preparation guidance, and expert advice from Christina Danforth, the co-owner of HR Jetpack (an official SHRM Education Partner). The advice and guidance comes from years of working with experts and students who have passed their SHRM exam.
Course Learning Objectives:
Understand the entire SHRM Certification Process (application to recertification)
Describe the differences between the SHRM-CP and SHRM-SCP exams
Name and define the competencies covered in the SHRM BASK
Select the preparation option that best works for you
Understand the different types of exam questions
Identify best practices when answering exam questions (test-taking tips)
It is recommended to spend 80-100 hours studying for the SHRM Certification Exam. Use this course as your preparation guide by understanding the entire SHRM Certification process, SHRM BASK (including proficiency indicators), and topics to study.
Over 115,000 HR Professionals are now SHRM-certified! Like you, they all started their SHRM certification journey with a single step. Make this course your starting point, and tell yourself “I will pass!”