ServiceNow CIS-PPM Practice Tests | PPM Knowledge

***NOTE: Updated for the Yokohama 2025 Release

Master the core concepts of ServiceNow Project Portfolio Management (PPM) with realistic practice tests designed to help you strengthen your knowledge of projects, demands, resource management, financials, and portfolio workflows within the ServiceNow platform.

This course includes 170+ carefully crafted practice questions with detailed explanations based on official ServiceNow documentation, training materials, and developer resources to help you better understand real-world PPM concepts and implementation scenarios.

- Important Note: The CIS-PPM certification is no longer actively offered by ServiceNow. This course is designed for learning, knowledge enhancement, implementation understanding, and legacy certification preparation purposes.

Exam Scope

1. PPM Implementation Overview (2%)

• Overview of PPM

• PPM Business Outcome Model

• PPM Personas

• Now Create Methodology

2. PPM Application Overview (22%)

• Plugins

• Tables & Data Models

• Properties & Preferences

• User & Role Administration

• Group Administration

3. Idea & Demand Configuration (21%)

• Configuring Idea

• Idea to Task Process Flow

• Integrating Innovation Management with Universal Request

• Idea to Demand

• Defining Stakeholders

• Assessments

• Demand Visualization Capabilities

4. Project Configuration (22%)

• Project Templates

• Project Workspace

• Planning Console

• Investment Portal

• Status Reports

• RIDAC

5. PPM Teamspace Configuration (2%)

• Architecture

• Roles & Tables

• Teamspace Configuration

6. Resource Management Configuration (16%)

• Resource Allocation Workbench

• State, Schedules, Calendars & Reports

7. PPM Financials (8%)

• Cost Types & Fiscal Calendar

• Financial Baseline & Planning Grid

• Rate Model

• Multi-Currency

• Investment Funding

8. Time Tracking Configuration (5%)

• Generate a Timecard

• Categories & Policies

• Rate Types

9. PPM Performance Analytics, Reporting & Dashboard (2%)

• Performance Analytics

• Reporting

• Dashboards

Exam Structure

- Exam Duration: 130 Minutes

- Number of Questions: 60

Whether you're learning ServiceNow PPM for implementation projects, expanding your platform expertise, or reviewing legacy certification knowledge, this course is designed to help you build confidence and deepen your understanding of Project Portfolio Management in ServiceNow.