ServiceNow Certified System Administrator (CSA) - NEW Exams

This course offers comprehensive practice tests designed to prepare you for the ServiceNow Certified System Administrator (CSA) exam. Each question includes detailed explanations and links to official documentation, ensuring you gain a deep understanding of the material and boost your chances of passing the official exam.

Based on my experience, approximately 30% of the questions from these practice tests are repeated in the actual ServiceNow exam.

With your enrollment, you'll receive access to 4 full-length, realistic practice tests, totaling 240 questions.

These practice exams mirror the structure and content of the official CSA exam. To ensure success, I recommend taking these tests multiple times before attempting the real exam. Aim for a perfect score here to confidently pass the CSA certification.

The course also reflects the latest updates from the Xanadu and Zurich releases!

1. Platform Overview and Navigation (7%) ~4 questions

   • ServiceNow Platform overview

   • Platform capabilities and services

   • The ServiceNow Instance

   • Next Experience Unified Navigation

     
     

2. Instance Configuration (11%) ~7 questions

   • Installing applications and plugins

   • Personalizing/customizing the instance

   • Common user interfaces in the Platform

     
     

3. Configuring Applications for Collaboration (20%) ~12 questions

   • Lists, Filters, and Tags

   • List and Form anatomy

   • Form Configuration

   • Form templates and saving options

   • Advanced Form Configuration

   • Task Management

   • Visual Task Boards (VTBs)

   • Reporting, Dashboards, and Performance Analytics

   • Notifications

     
     

4. Self Service & Automation (20%) ~12 questions

   • Knowledge Management

   • Service Catalog

   • Flow Designer

   • Virtual Agent

     
     

5. Database Management (27%) ~16 questions

   • Data Schema

   • Application/Access Control

   • Importing Data

   • CMDB and CSDM

     
     

6. Data Migration and Integration (15%) ~9 questions

   • UI Policies

   • Business Rules

   • System update sets

   • Scripting in ServiceNow

If you are not satisfied with the questions I have prepared for you, you can request a 100% refund - no questions asked.