ServiceNow - Learn Scripted REST APIs and Integration
What you'll learn
- How to Build Scripted REST APIs: Create, test, and manage custom APIs in ServiceNow for various use cases.
- Integrating External Services: Learn how to connect with WeatherAPI and IPLookup to fetch and use real-time data.
- Discovering APIs on the Internet: Explore external APIs available online and learn how to pull and integrate their data into ServiceNow.
- Creating Bidirectional Integrations: Develop two-way integrations between ServiceNow instances, focusing on secure and reliable data sharing.
- Securing APIs: Implement best practices for authentication and authorization, including OAuth and access control rules.
- Debugging and Testing APIs: Use tools like REST API Explorer and Postman to troubleshoot and optimize your APIs.
- Managing API Versions: Learn how to version APIs to support updates without breaking existing functionality.
Requirements
- Basic Understanding of ServiceNow: Familiarity with the platform, including how to navigate and use basic features. Although all is shown in the course.
- Knowledge of JavaScript: A basic understanding of JavaScript is helpful, as scripting will be covered throughout the course. But i explain each line i use.
- ServiceNow Personal Developer Instance: Access to a personal developer instance of ServiceNow to practice and complete exercises. We will request that on the video.
- Eagerness to Learn: No prior experience with REST APIs or integrations is necessary, as all concepts will be explained clearly and step by step. Beginners are welcome!
Description
ServiceNow - Learn Scripted REST APIs and Integration
Do you want to build secure and reliable integrations in ServiceNow? In this course, I will guide you step by step through creating Scripted REST APIs and Real-World integration projects. Whether you are new to ServiceNow or already have some experience, you will gain the skills to handle complex integrations with confidence.
What You Will Learn
Scripted REST APIs:
Build, test, and manage your own APIs in ServiceNow.
Create endpoints for common tasks such as creating, reading, updating, and deleting records.
Apply versioning to support ongoing changes without affecting current users.
Real Projects That Matter:
CityWeatherInfo Application:
Design a complete application to manage weather data for different cities.
Set up roles, groups, tables, and fields that form the backbone of the app.
Create multiple API endpoints to interact with external data from services like OpenWeather.
Implement a business rule that automatically updates weather data when records are added or changed.
Use a scheduled job to refresh data regularly and create simple dashboards to visualize information.
Two-Way Instance Integration:
Keep user records synchronized between two ServiceNow instances.
Use business rules to trigger REST calls when a user record is created or updated.
Compare update timestamps to ensure that only the most recent data is maintained across both systems.
Set up GET, PATCH, and POST requests with proper error handling to keep data consistent and secure.
Security Best Practices:
Learn how to configure Access Control Lists (ACLs) and OAuth settings to secure your APIs.
Understand how to apply IP restrictions and basic authentication to protect data transfers.
Use clear logging and error management techniques to troubleshoot integration issues effectively.
Testing and Troubleshooting:
Gain hands-on experience with ServiceNow’s REST API Explorer and external tools like Postman.
Follow step-by-step instructions to test each endpoint and validate that your integration works as intended.
Hands-On, Practical Learning:
Work on projects that mirror real ServiceNow challenges, ensuring you build skills that are directly applicable to your work.
Learn methods for updating integrations without disrupting live services.
About Your Instructor
I’m Lukasz Szumilas, a ServiceNow Developer and Consultant with real-world experience from companies like Accenture and Nelem Solutions. With over 8,600 followers on LinkedIn and more than 100 published articles, I bring simple, effective lessons based on practical challenges. I share my learnings to help you succeed in your ServiceNow career.
Why Enroll?
By the end of this course, you will have the confidence and skills to build and maintain robust integrations in ServiceNow. You will earn a certificate that confirms your expertise and be prepared to apply these techniques in real projects. Sign up today and take a big step forward in your ServiceNow career!
Who this course is for:
- Are a ServiceNow Developer: Looking to add Scripted REST APIs and integrations to your skill set and work on advanced projects.
- Work in IT: Whether you’re an admin, analyst, or IT specialist, and want to understand how to connect ServiceNow with other systems effectively.
- Are New to REST APIs: If you’ve heard about APIs but never had the chance to use them in a real project, this course will guide you through the process.
- Enjoy Hands-On Learning: If you prefer practical examples and step-by-step instructions instead of abstract theory, this course is perfect for you.
Instructor
- 4.5 Instructor Rating
- 71 Reviews
- 394 Students
- 2 Courses
Welcome Developers !
I'm Lukasz. On daily basis i work for Accenture as ServiceNow Developer and Administrator.
I love programming and sharing my knowledge.
You can find some of my articles in LinkedIn, where I publish consistently.
I have multiple ServiceNow certifications including:
- Certified System Administrator (CSA)
- Certified Implementation Specialist (CIS-ITSM Professional)
- Certified Application Developer (CAD)
- Discovery (CIS-Discovery).
All I proudly passed at the first try.
I started teaching on Udemy to solidify my knowledge and help others by providing engaging courses.
Check them out !