ServiceNow Kickstart: Basic Skills for CMDB Administration

Note: This course was created on the pre-Eureka UI of ServiceNow (THAT IS MORE THAN 10 YEARS AGO!) As a result, you will see differences in the UI as well as supporting resources, for what is captured in this course and what is currently available in ServiceNow. With the release of Fuji, the UI changes are even more apparent.

PLEASE consider the age of the content before you make a decision to purchase this course.

The reason I have still kept this course online is because, fundamentally, ServiceNow works the same way and its a simple course with no other distractions into anything else in ServiceNow. And because of this, I have received feedback that students still find it helpful.

However, (due to the change in the UI) you will still have to map the steps in the current ServiceNow UI and follow the course accordingly using your own free ServiceNow Instance via the ServiceNow Developer Portal!

IF YOU ARE LOOKING FOR A COURSE THAT ALIGNS WITH THE LATEST RELEASE OF SERVICENOW, THIS IS NOT THE COURSE FOR YOU.

This course is what you need to Kickstart your ServiceNow knowledge as it aligns with the ServiceNow Administration to support the configuration of the CMDB.

It includes a series of videos that cover various aspects of ServiceNow to get you going with the Basics of ServiceNow Administration and give you an overview of various aspects and features of ServiceNow. 

Take this course to:

• Understand the basic administration skills needed to support ServiceNow CMDB configurations

• Prepare for your ServiceNow Interview

• Administer ServiceNow

• Refresh your SerivceNow Skills

• Get familiar with ServiceNow