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ServiceNow Integration and Service Portal Training - 2026
Rating: 4.6 out of 5(617 ratings)
18,907 students

ServiceNow Integration and Service Portal Training - 2026

Integrations and Service Portals: Unlock Seamless Connectivity with REST, SOAP and Service Portal in the Servicenow
Created byUday Academy
Last updated 7/2026
English

What you'll learn

  • Introduction to Integrations in ServiceNow
  • Integration Tools in ServiceNow
  • Building and Consuming Web Services
  • Automating Integrations
  • Handling Data Transformation and Error Management
  • Security Best Practices for Integrations
  • Real-World Use Cases and Scenarios
  • Advanced Integration Techniques

Course content

2 sections • 26 lectures • 19h 37m total length

  • ServiceNow Account Creation44:12
  • Session 151:09

    Learn to design ServiceNow integrations with external systems by distinguishing unidirectional and bidirectional, inbound and outbound flows, using rest and soap web services, rest messages, and table API.

  • Session 248:02

    Demonstrates inbound and outbound ServiceNow integrations, using table API for inbound and Rest API messages for outbound, tested with Rest API explorer to create, update, and delete records across two instances.

  • Session 352:52

    Explore testing and debugging rest messages in ServiceNow, including variable substitutions, http headers, log levels, mid server, and triggering rest messages from ui actions and business rules.

  • Session 455:24

    Create and trigger rest messages from ServiceNow to external systems, using endpoint details and request bodies, via UI actions and flow designer, with inputs, outputs, and testing.

  • Session 554:21

    Explore session 5 of the integrations for the servicenow professionals 2026 course, outlining essential topics for servicenow integrations.

  • Session 629:57

    Learn how to implement outbound rest messages and inbound table API using import set with staging tables, transform maps, and validations to reliably populate target tables in ServiceNow.

  • Session 746:30

    Master inbound integrations with scripted rest APIs in ServiceNow, using staging tables, transform maps, and validations to control request and response flow.

  • Session 833:55

    Learn to design scripted rest APIs, route requests to a staging table, validate data, and return incident numbers or errors, enabling bidirectional integration with rest messages.

  • Session 91:09:37

    Explore integrations for ServiceNow professionals in 2026, as featured in session 9 of the course.

  • Session 1043:57

    Explore bidirectional ServiceNow integrations with external systems, using REST messages, transform maps, correlation IDs, and SOAP web services with WSDL and XML to handle inbound and outbound flows.

  • Session 1149:49

    Master outbound and inbound integrations in ServiceNow, leveraging SOAP and REST with WSDL, OAuth 2.0, mid servers, attachments, and robust error handling.

  • Session 1244:38

    Examine http status codes from 100 to 500 and apply them to diagnose ServiceNow rest and soap integrations, including scripting direct API calls and mid server use.

  • Session 1345:01

    Learn how to attach files in ServiceNow using the attachment API and rest messages, including metadata retrieval, multipart uploads, and triggering external system calls after record creation.

  • Session 1442:43

    Explains how to implement OAuth 2.0 authentication for ServiceNow integrations, replacing basic authentication with request token and access token flows, configuring an application registry and OAuth profiles.

Requirements

  • ServiceNow Admin, Development knowledge required

Description

Unlock the power of seamless connectivity with the Servicenow Integrations course! This course is designed to help you master the skills needed to integrate Servicenow with various external systems, enhancing workflows and automating business processes.

In this comprehensive course, you’ll learn how to leverage REST and SOAP APIs to connect Servicenow to third-party applications, systems, and databases. We’ll explore Flow Designer, enabling you to build low-code/no-code automations and integrations. You’ll also dive into advanced tools like the MID Server to handle on-premise data integrations securely.

Throughout the course, you will gain hands-on experience by working on real-world projects such as connecting ServiceNow with CRM, ERP, and other enterprise platforms. You’ll also learn about data transformation, mapping techniques, and how to handle errors effectively during integrations.

Whether you’re a Servicenow developer, administrator, or IT professional, this course provides the practical knowledge and tools you need to design, implement, and manage integrations that improve efficiency and streamline operations across your organization.

By the end of the course, you’ll be able to automate workflows, ensure secure data exchange, and take full advantage of Servicenow integration capabilities to meet modern business demands.


  1. IntegrationHub & Automation: Create low-code integrations and automate workflows using IntegrationHub and Flow Designer.

  2. MID Server Configuration: Set up and configure MID Servers to enable secure communication between Servicenow and on-premise systems.

  3. Data Mapping & Transformation: Master import sets, transform maps, and ensure accurate data mapping during integrations.

  4. Authentication & Security: Implement secure data transfers using OAuth, Basic Authentication, and encryption techniques.

  5. Real-World Projects: Work on hands-on projects integrating Servicenow with popular platforms like Salesforce, Workday, and more

Who this course is for:

  • ServiceNow Admins and Developers

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