


** Note: The course is FULLY up to date as of April 2026
Prepare with confidence for the latest ServiceNow CIS-HRSD certification exam using highly realistic mock tests designed to match the newest exam format and topics.
This course includes 240+ carefully crafted practice questions based on the latest April 2026 exam trends, combined with detailed explanations referencing official ServiceNow documentation, training materials, and developer resources to help you truly understand HRSD concepts, not just memorize answers.
This should not be considered the official study or exam materials and should only be used to practice for the mainline exam. You should not expect all questions in this practice exam to be in the actual mainline exam.
Updated monthly based on exam changes
Includes NEW HRSD AI feature questions
Realistic exam-style difficulty and structure
Detailed explanations for every answer
Covers all major CIS-HRSD exam domains
Designed to boost confidence and exam readiness
Exam Scope
Describe and use the ServiceNow HR System Architecture [30%]
Plugins
HR Table Structure
Application Scoping
Configure and Implement ServiceNow Core HR Applications and Employee Center [30%]
Users, Groups, Skills, and Roles
Assignment Rules
HR Service, HR Catalog Items, and Record Producers
Employee Center Branding
Configure and Implement HR Journeys [20%]
Describe the basic structure of a Lifecycle Event and a Journey
Explain how to configure a Lifecycle Event and Journey, including Activity sets, trigger conditions, activities, audience, and activity field mappings
Describe and Use Platform, Role, and Contextual Security [20%]
Describe how Platform, role, and contextual security are used in ServiceNow
Understand how the Delegated Developer role works
Understand how to configure security options to protect HR data
Exam Structure
Exam Duration
The exam duration is 90 minutes.
Number of Items
The exam consists of 60 questions.
Multiple Choice (single answer)
Multiple Select (select all that apply)
Whether you're aiming to pass on your first attempt or strengthen your HRSD knowledge for real-world projects, these mock exams are built to help you succeed faster and more confidently.
Start practicing today and take the next step toward becoming a certified ServiceNow HRSD professional.