All You Need to Know About ServiceNow GRC

This is course deals with the GRC - Governance, Risk, and Compliance module in ServiceNow. Key topics covered are - Entities, Policies, Risks, Controls, Policy Exceptions, Policy Acknowledgement Campaigns.

Application modules covered in this course - Policy and Compliance Management, Risk Management.

It would be an advantage if you already have basic process knowledge on what GRC - Governance, Risk, and Compliance is. Even if you are totally new, this course covers the basic introduction of the key topics.

Once you successfully complete this course, you should be able to:

• Activate required plugins for GRC - Governance, Risk, and Compliance module

• Load Authority Documents, Citations, and Control Objectives

• Create and Publish a Policy in ServiceNow

• Understand the links between Authority Documents and Policies in the Governance part

• Understand the key roles in the GRC - Governance, Risk, and Compliance process

• Trigger Acknowledgement Campaign requests from ServiceNow

• Configure audience for Campaigns

• Understand the full Life cycle of Risks Management in ServiceNow

• Understand basics of Entities and Entities in the Policy Compliance process

• Create Controls and complete attestations

• Configure Assessments for Risk

• Learn tips when working with the scoped application of GRC - Governance, Risk, and Compliance module in ServiceNow

This course do not cover Audit Management and Vendor Risk Management

Feel free to post your Question in the Q&A section if you have any question on GRC - Governance, Risk, and Compliance module in ServiceNow