
In this lecture, you’ll learn what scripting really is and why it’s essential for customizing and automating tasks in ServiceNow.
Designed specifically for non-IT or zero-coding learners, this session breaks down complex concepts into simple, relatable examples that anyone can understand.
In this lecture, we’ll uncover what Glide API means, its purpose, and how it forms the foundation of both client and server scripts.
You’ll gain a clear understanding of why every ServiceNow developer relies on Glide APIs for automation and customization.
Learn how OnLoad Client Scripts work behind the scenes to control what users see when a form loads.
You’ll understand execution flow, script placement, and use cases like setting field values or disabling fields for specific users.
Learn the most used g_form methods — setValue(), setVisible(), setMandatory(), and setReadOnly() and many more. Understand their purpose, syntax, and when to use each one in OnLoad scripts.
In this lecture, you’ll dive into the concept of OnChange Client Scripts.
Learn when they execute, how they differ from OnLoad scripts, and the typical real-world cases where they’re used — such as updating fields, validating data, or showing/hiding form elements when users modify a value.
Learn how to handle multiple field changes together to create dynamic and flexible automation that responds intelligently to user inputs.
Gain a complete perspective on the methods available in client-side scripting and understand how they contribute to creating intelligent and flexible form behaviors
Explore best practices for keeping scripts clean, efficient, and maintainable, ensuring long-term stability and improved platform performance.
Learn how to make forms respond intelligently to user choices by defining structured conditions that drive automated field updates and actions
Learn how to design scripts that trigger immediate updates when users modify values directly within lists, ensuring smooth and automated workflows.
Discover how responsive scripting can reduce manual effort and improve accuracy by automating repetitive actions during inline data updates.
Learn how parameters behave in various client scripts, ensuring learners can confidently adapt them for different automation requirements and workflows.
Learn how parameters behave in various client scripts, ensuring learners can confidently adapt them for different automation requirements and workflows.
Are you ready to become a ServiceNow Developer from beginner to advanced level?
This ServiceNow Developer Masterclass is designed to take you step-by-step through the core concepts, real-time scenarios, and practical implementation skills needed to master ServiceNow Administration and Development — even if you’re starting from scratch.
Throughout this course, you’ll gain hands-on experience in both admin and developer-level tasks including:
Business Rules, UI Policies, and Client Scripts
GlideRecord, GlideAjax, and Script Includes
Scheduled Jobs, Email Notifications, and Inbound Actions
Service Portal and Real-time Automation Scenarios
Reporting, SLAs, and Advanced Server-side Scripting
Each session is structured with clear explanations, practical demonstrations, and real-world examples to help you understand why and how ServiceNow works behind the scenes.
You’ll also get assignments, quizzes, and interview-based scenarios to reinforce learning and prepare for real-time projects or job interviews.
Whether you are an aspiring ServiceNow Administrator, Developer, or ITSM professional, this course gives you everything you need to become confident in developing and customizing on the ServiceNow platform.
By the end of the course, you will be able to build, configure, and automate end-to-end processes in ServiceNow — making you ready for real-world implementation, certification, and high-paying roles in the ServiceNow ecosystem.
making you ready for real-world implementation, certification, and high-paying roles in the ServiceNow ecosystem.