
This is a brief introduction to the course - About ServiceNow, how to acquire a personal instance, who this course is for
The topics covered as part of this video course is dicussed
Explore how the completed ServiceNow application exposes screens and modules, highlights the announcement request workflow, and demonstrates a data-driven, category-based approval process with read-only fields and UI actions.
Learn to design a form by creating a 'request for approval' UI action in ServiceNow, trigger it when state is new, update the state, and disable approval options.
Capture the current date/time in the scratchpad via a business rule, and validate the form due date against it with a client script, blocking submission with an error if not.
populate workflow rules table with sample data for software finance; define levels with approvals or tasks, sequence numbers by tens, and states such as under assessment and awaiting prioritization.
We will be going through all the steps involved in creating a complete application in ServiceNow. We will also discuss the concept of data-driven workflow and employ this approach in our application. Also discussed in this video course are topics such as - creating tables, designing forms, UI actions, UI Policies, List control, Process flow formatter, Business and Client scripts, User Administration, Application menu creation, creating workflow. We will also discuss about Testing an application in ServiceNow and finally update sets for installing ServiceNow.
An Update set is included as part of this course so users who want to install the application in their ServiceNow instance can do so. Steps needed to install the application using Update set is also provided.