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ServiceNow CIS - Software Asset Management - [Updated 2026]
Rating: 3.4 out of 5(35 ratings)
208 students

What you'll learn

  • Prepare for ServiceNow Certified Implementation Specialist : Software Asset Management (SAM)
  • Practice/Mock Test 1 : ServiceNow CIS - Software Asset Management (CIS-SAM)
  • Practice/Mock Test 2 : ServiceNow CIS - Software Asset Management (CIS-SAM)
  • Confidence to potentially pass ServiceNow CIS - Software Asset Management (CIS-SAM) exam in the first attempt

Included in This Course

120 questions
  • Practice/Mock Test 1 : ServiceNow CIS - Software Asset Management (CIS-SAM)60 questions
  • Practice/Mock Test 2 : ServiceNow CIS - Software Asset Management (CIS-SAM)60 questions

Description


These practice tests are based on official ServiceNow training materials, the ServiceNow documentation site, and the ServiceNow developer site. It covers below topics of official ServiceNow SAM Pro fundamental exam:

  1. Managing software licenses (models, entitlements, and metrics)

  2. Controlling the cost of purchasing and managing software assets

  3. Managing the software asset life cycle from planning to disposal

  4. Using software discovery and normalization

  5. Reconciling and achieving software compliance

  6. Controlling software usage and reclamation

  7. Improving IT software asset services to end users

  8. Creating standards and processes for managing software assets

The following table shows the learning domains, weightings, and sub-skills measured by this exam and the percentage of questions represented in each domain.

  1. Software Asset Core Overview & Fundamentals - 14%

    1. Software Asset Management Basics

    2. Process Architecture

    3. Application Introduction and Recommended Practices

  2. Data Integrity – Attributes and Sources for the Data - 28%

    1. Importing Data

    2. Software Discovery and Normalization

    3. Content Service

  3. Practical Management of Software Compliance - 30%

    1. Products and Models

    2. License Metrics, Entitlements, and Allocations

    3. Software Reconciliation

  4. Operational Integration of Software Processes - 13%

    1. Contract and Change Management

    2. Service Catalog and Procurement

    3. Software Remediation

  5. Extending SAM - 15%

    1. Software Model Lifecycle and Retirement

    2. Software Installation Optimization

    3. Reporting, Implementation, and Maintenance

Please do not consider this course as ServiceNow CIS - Software Asset Management exam dumps. These practice tests are to make you well verse with the ServiceNow Software Asset Management Professional certification. Please also note this will only give you access to questions, similar to what appears in the actual certification exam.

Who this course is for:

  • IT Asset Manager
  • Software Asset Manager
  • ServiceNow Administrators
  • ServiceNow Developers