Servicenow CIS-APM Application Portfolio Management

CIS-APM Application Portfolio Management

Business applications serve as the bridge between critical business capabilities and the underlying technologies that constitute the bulk of IT expenditure. Today, disruption and digital transformation are pushing organizations to make faster decisions about technology investments, even when they have limited visibility and poor business alignment. This increases risk for the business.

In most organizations, mergers and acquisitions, organizational changes, shadow IT, and other factors lead to the proliferation of applications with minimal centralized control. The result is waste due to duplication, increased risk around licensing or version control, and a lack of oversight for strategic changes, such as migrating resources to the cloud

Exam Structure

• The exam consists of approximately (30) questions

• 90 minutes

• Exam Retakes cost of $75.

Prerequisite ServiceNow Training Path

• ServiceNow Fundamentals

• ServiceNow Get Started with Now Create

• ServiceNow Platform Implementation

• Application Portfolio Management Fundamentals

• Common Services Data Model (CSDM) Fundamentals

• Application Portfolio Management (APM) Implementation Simulator

• Application Portfolio Management Implementation

Recommended Knowledge & Education

Exam Scope

• 20% Introduction

  • ServiceNow’s Application Portfolio Management

  • Plugins & Roles

  • CSDM

  • Maturity Model

  • An APM Customer

• 13% Applications Under Management

  • Application Inventory

  • Application Categorization

  • Data Certification

  • Application Services

  • The Value of Managing Applications

• 13% Basic Rationalization

  • Rationalization Process

  • Application Scoring

  • Business Capabilities

  • Demand

  • Integration with ITSM

  • The Value of Basic Rationalization

• 17% Advanced Rationalization

  • Technology Portfolio Management (TPM)

  • Software & Hardware Models and Lifecycles

  • Creating Software & Hardware Models

  • Information Portfolio

  • Governance, Risk & Compliance

  • Application Cost Model

  • The Value of Advanced Rationalization

  • Application Roadmap

• 37% Fundamentals

  • Application Portfolio Management Overview

  • The Features of APM and Who Benefits

  • The APM Application

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