ServiceNow Certified System Admin (CSA) Tests by Release
Prepare for the ServiceNow Certified System Administrator (CSA) exam with the most comprehensive set of practice questions with detailed explained answers, images, screenshots and reference links, provided in different ServiceNow releases, including Paris, Quebec, and Rome.
The CSA exam certifies that you have the skills and essential knowledge to contribute to the ServiceNow system's configuration, implementation, and maintenance.
Exam questions are based on official ServiceNow training materials, the ServiceNow documentation site, and the ServiceNow developer site. This course should not be considered the official study or exam materials and should only be used to practice for the actual mainline exam.
Practice Test Focus
Test 1: Rome release
Test 2: Quebec release
Test 3: Paris release
User Interface & Navigation (20%)
Lists and Filters
Forms and Templates
Database Administration (30%)
Self-Service & Process Automation (20%)
Introduction to Development (10%)
Migration and Integration
The exam consists of approximately (60) questions. For each question on the examination, there are multiple possible responses. You should review the response options and select the most correct answer to the question.
Multiple Choice (single answer)
For each multiple-choice question on the exam, there are four possible responses. You should review the response options and select the one response most accurately answers the question.
Multiple Select (select all that apply)
For each multiple-select question on the exam, there are at least four possible responses. The question will state how many responses should be selected. You should review the response options and select ALL responses that accurately answer the question. Multiple-select questions have two or more correct responses.
Who this course is for:
- ServiceNow users, customers, and partners
- Anyone interested in becoming a ServiceNow Certified System Administrator (CSA)
I am a ServiceNow certified professional since the Geneva release, playing different roles from ServiceNow business analyst and project manager to product owner and platform process owner with extensive experience across multiple ServiceNow applications and modules, such as IT Service Management (ITSM), Strategic Portfolio Management (SPM), HR Service Delivery (HRSD), and Analytics, Intelligence and Reporting.