An Introduction to Basic Service Excellence
- 43 mins on-demand video
- Full lifetime access
- Access on mobile and TV
- Certificate of Completion
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- Identify your current levels of Service Excellence
- Identify the necessity for change, reasons that people resist change and apply a simple framework for dealing with change effectively.
- Identify personal barriers to service excellence
- Identify your strengths and weaknesses and the way in which it impact on your service delivery.
- Identify areas that you personally need to work on to attain Service Excellence
- No requirements to enroll.
- A desire to be the BEST of the BEST!
Do you want to improve your job prospects, advance in your career or want to develop a mindset that is WILLING to learn about, and deliver SERVICE EXCELLENCE? This course is just for you!
Service Excellence is what helps set you apart from your competition. Be the best of the best! Not only will we cover details relating to service excellence but we will also look at how to make service excellence a lifestyle and get you to know more about yourself. We will guide you through the entire course, step-by-step.
- People who want to increase their job prospects
- People who want to advance in their jobs and careers
- People who want to develop a mindset that is WILLING to learn about, and deliver SERVICE EXELLENCE.
- People who want to grow their own business