Service Desk Manager Qualification Exam (SD0-302)
3.5 (1 rating)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
4 students enrolled

Service Desk Manager Qualification Exam (SD0-302)

Pass SD0-302 Exam on the first attempt. 2 Practice Exams with 130+ Unique Questions and Answers.
3.5 (1 rating)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
4 students enrolled
Created by Karan Singhal
Last updated 6/2019
English
Service Desk Manager Qualification Exam (SD0-302)
Current price: $16.99 Original price: $24.99 Discount: 32% off
5 hours left at this price!
30-Day Money-Back Guarantee
This course includes
  • 2 Practice Tests
  • Full lifetime access
  • Access on mobile
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Requirements
  • Suitable for those with at least two years’ experience in a service desk environment.
Included in This Course
+ Practice Tests
2 Tests 130 questions
Service Desk Manager Qualification Exam (SD0-302) - Practice Test 1
65 questions
Service Desk Manager Qualification Exam (SD0-302) - Practice Test 2
65 questions
Description

Course in Pre-Launch Mode,Total number of question will be around 130+.

SD0-302 practice test

It cover 100% of SD0-302 certification syllabus.

You can find questions more on practical side,they will help you to solve your real time problems.

SDI Service Desk Manager is designed for existing and aspiring service desk managers and supervisors who intend to enhance their managerial and team management skills. This course covers a wide rage of domain to build a professional Service Desk Manager. The students will equip with the essential management capability to lead and build a sustainable service desk team. Additionally, this course encompasses service management best practices that provides the students with essential process and tool knowledge to attain efficient, effective and economical service desk processes It addresses the support methodologies, technologies and tools utilised within the service desk. It reviews key issues such as: service level agreements; the benefits and pitfalls and the importance of metrics; the implementation of service management processes.

Who this course is for:
  • service desk managers and supervisors
  • Any one who want to write SD0-302 exam