Service Businesses for Management Consultants – B2B Segment

This course contains the use of artificial intelligence.

What is the aim of this course?

Consulting firms are hired very often to help improve Service Businesses that operate in the B2B segment. Those projects are extremely interesting, yet pretty difficult. Quite often, you not only have to increase profits or scale, but also to improve the customer service. Therefore, in this course, I will teach you how to perform, fast and efficiently, different types of analyses devoted to Service Businesses operating in the B2B segment.

In the course, you will learn the following things:

1. How to model different B2B Services Businesses in Excel

2. How to find potential improvements in B2B Services

3. How to analyze in Excel the potential improvements

This course is based on my 15 years of experience as a consultant in top consulting firms and as a Board Member responsible for strategy, performance improvement, and turn-arounds in the biggest firms from the Retail, FMCG, SMCG, B2B, and services sectors that I worked for. I have carried out or supervised over 90 different performance improvement projects in different industries that generated a total of 2 billion of additional EBITDA. On the basis of what you will find in this course, I have trained in person over 100 consultants, business analysts, and managers who are now Partners in PE and VC funds, Investment Directors and Business Analysts in PE and VC, Operational Directors, COO, CRO, CEO, Directors in Consulting Companies, Board Members, etc. On top of that, my courses on Udemy were already taken by more than 345 000 students, including people working in EY, Walmart, Booz Allen Hamilton, Adidas, Naspers, Alvarez & Marsal, PwC, Dell, Walgreens, Orange, and many others.

I teach through case studies, so you will have a lot of lectures showing examples of analyses and tools that we use. To every lecture, you will find attached (in additional resources) the Excel files, as well as additional presentations and materials shown in the lectures. As part of this course, you will also get a library of ready-made analyses that can, with certain modifications, be applied by you or your team in your work.

Why have I decided to create this course?

As the Service Businesses become bigger, they are more likely to hire consultants to help them develop their business. Unfortunately, not that many consulting firms have experience in Service Businesses. On top of that, many service businesses used to be production businesses or internal departments in big conglomerates. Most firms don’t give you the full toolbox that you need to analyze fast and efficiently B2B Service Businesses. This may lead to huge frustration during such projects.

Therefore, I have decided to create this course that will help students understand or refresh the main skills and tools that they need during consulting projects devoted to B2B Service Businesses. The course will give you the knowledge and insight into real-life case studies that will make your life during a consulting project much easier. Thanks to this course, you will know what and how to do during consulting projects devoted to B2B Service Businesses. You will master how to analyze data and draw conclusions from the analyses.

To sum it up, I believe that if you want to become a world-class Management Consultant or Business Analyst, you have to have a pretty decent understanding of B2B Service Businesses. That is why I highly recommend this course to Management Consultants or Business Analysts, especially those who have come across similar businesses during their work. The course will help you become an expert in analyzing and improving B2B Service Businesses at the level of McKinsey, BCG, Bain, and other top consulting firms.

In what way will you benefit from this course?

The course is a practical, step-by-step guide loaded with tons of analyses, tricks, and hints that will significantly improve the speed with which you understand and analyze businesses. There is little theory – mainly examples, a lot of tips from my own experience, as well as other notable examples worth mentioning. Our intention is that, thanks to the course, you will learn:

1. How to model different B2B Services Businesses in Excel

2. How to find potential improvements in B2B Services

3. How to analyze in Excel the potential improvements

You can also ask me any questions either through the discussion field or by messaging me directly.

How is the course organized?

The course is currently divided into the following sections:

• Introduction. We begin with a little introduction to the course, as well as some general info on how the course is organized

• Modeling B2B Services in Excel. We will start by looking at how you can model such businesses in Excel. We will look at 3 businesses. First, we will see how you can model a consulting firm. We will also explore 2 totally different businesses: a logistics firm delivering parcels to parcel lockers and a firm offering its robots as a service.

• Sales Analyses in B2B Services. In this section, I will share with you examples of sales analysis that you may have to do during consulting projects.

• Sales Funnels in B2B Services. In this section, I will explain the so-called funnel analysis, and we will see how you can use it to improve the B2B Service Businesses.

• Sales Forecasting Case Studies. In the fourth section, you will see, based on 2 case studies, how you can create simple forecast models.

• Case Studies in B2B Services. In the last section, we will look at other topics, not related to sales analysis. You will learn how to lower labor costs, reduce cash gap, estimate the impact of improving the speed of the service, and much more.

You will be able also to download many additional resources

1. Useful frameworks and techniques

2. Analyses shown in the course

3. Additional resources

4. Links to additional presentations, articles, and movies

5. Links to books worth reading

At the end of my course, students will be able to…

• How to model a B2B Service Business in Excel

• Improve sales in a B2B Service Business

• Estimate potential improvements in Excel

• Increase profits

• How to use Sales Funnels in the case of B2B Service Businesses

• Analyze in Excel sales and operations

Who should take this course? Who should not?

• Management Consultants and Business Analysts

• Managers

• Financial Controllers

• Investment Analysts

• Startup Founders

• Project Managers

• Managers responsible for Acquisitions and Mergers

What will students need to know or do before starting this course?

• Basic or intermediate Excel

• Basic knowledge of economics

• Basic or intermediate knowledge of finance & accounting