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Sensitivity Training for Employees
Rating: 4.5 out of 5(5,689 ratings)
9,602 students

Sensitivity Training for Employees

Ensuring that Everyone in the Workplace is Respected and Treated Appropriately, Regardless of Who They Are
Created byAJK Consulting
Last updated 6/2026
English
German [Auto],English [Auto],

What you'll learn

  • Understand what sensitivity in the workplace means and why it’s important
  • Recognize different types of discrimination and harassment
  • Understand what to do if they witness or experience discrimination or harassment in the workplace.
  • Know how to create a more inclusive workplace environment.

Course content

2 sections • 20 lectures • 3h 47m total length

  • 0. Overview and Introduction to Workplace Sensitivity (updated)10:34

    Develop workplace sensitivity by building awareness, inclusive language, and daily habits; apply active listening, constructive feedback, and a pause-assess-act framework to foster psychological safety and inclusion.

  • General Overview of Sensitivity at Work10:12
  • 1. Foundations and Bias8:58
  • Quiz
  • 2. Workplace Sensitivity_ Action and Culture14:14
  • 3. Workplace Sensitivity_ Moving from Understanding to Recognition9:36

    Move from understanding to recognition by mastering inclusive language, acknowledging unconscious bias, and practical tools to navigate culture, religion, gender, mental health, disability, and generational differences in the workplace.

  • Quiz
  • Sensitivity in Communication and Feedback2:43

Requirements

  • There are no prerequisites for taking this course.

Description

Sensitivity Training for Employees Course Overview:


What is sensitivity in the workplace?


Sensitivity in the workplace is about being aware of and understanding the different ways that people interact with each other, and making sure that everyone is treated fairly and with respect. It’s important to create a workplace environment where everyone feels comfortable and respected, and where they can be themselves without fear of discrimination or harassment.


What are the benefits of sensitivity training for employees?


There are many benefits to sensitivity training for employees, including:


- Improving communication and collaboration among employees

- Creating a more diverse and inclusive workplace

- Reducing instances of discrimination and harassment

- increasing productivity and morale

- fostering a positive work environment.


Who needs sensitivity training?


Any employee who interacts with others in the workplace can benefit from sensitivity training. This includes managers, supervisors, customer service representatives, human resources professionals, and anyone who works in a team environment.


What should be included in sensitivity training?


Sensitivity training should cover a variety of topics, including but not limited to:


- Diversity and inclusion

- Discrimination and harassment

- Cross-cultural communication

- Gender identity and expression

- Sexual orientation

- Religion and spirituality

- Ageism

- Disabilities.


Sensitivity training can help employees to understand and appreciate the different ways that people interact with each other, and to create a more respectful and inclusive workplace environment. By including these elements in your training program, you can ensure that your employees are better equipped to communication and collaborate effectively with each other, while also reducing instances of discrimination and harassment.


What Will Be Covered in This Training?


This training will cover the following topics:


-Different types of prejudice, discrimination, and stereotyping

-How these biases can manifest in the workplace

-Strategies for combating bias

-How to create a more inclusive workplace environment

Who this course is for:

  • Any employee who interacts with others in the workplace can benefit from sensitivity training. This includes managers, supervisors, customer service representatives, human resources professionals, and anyone who works in a team environment.

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