Tackling sensitive workplace conversations with confidence
What you'll learn
- Understand why certain issues are particularly sensitive
- Know why managers may need to raise them
- Appreciate some of the challenges they can face when they do
- Know how to prepare for a conversation about a sensitive issue
- Be familiar with important qualities to demonstrate when having a conversation about a sensitive issue
- Use effective techniques for approaching sensitive issues how to agree a way forward
- Appreciate the importance of familiarising yourself with your organisation’s procedures and policies
Requirements
- No
Description
Whether it’s speaking to someone about their bad body odour, tackling issues around someone’s personal life, dealing with sickness and bereavement or addressing suspected alcohol or drug abuse, being able to have conversations around sensitive issues is a key skill that can mean the difference between a happy, productive workforce and one that’s plagued by stress, poor employee dynamics and low productivity.
It’s also essential for employers and managers to be aware of common legal pitfalls around dealing with certain issues in order to avoid costly tribunal action further down the line.
Combining thought-provoking original drama with insight from an employment law expert and leading workplace psychologists, this course from Skill Boosters provides employers and managers with a toolkit for raising delicate and personal issues and resolving them effectively at an early stage.
Featured experts:
- Petra Venton, Employment law expert
- Barry Winbolt, Psychologist and mediator
- Clive Lewis, CEO, Globis Mediation
- Kate Russell, Employment law and HR consultant, Russell HR Consulting
Who this course is for:
- Business owners, managers and employees
Instructors
- 4.4 Instructor Rating
- 43,988 Reviews
- 109,326 Students
- 27 Courses
At Skill Boosters we work with leading subject matter experts to design, develop and deliver effective video based training for the workplace. We are passionate about delivering impactful training which helps to build productive, tolerant and inclusive individuals, teams and workplaces and which improves lives and life chances.
Our courses combine video drama, expert analysis, documentary sequences and interactive study to provide flexible, cost-effective training that engages, informs and inspires our learners.
Skill Boosters courses and resources are trusted by many of the world's leading organisations to develop and improve the skills and behaviours of their people.
- 4.5 Instructor Rating
- 31,788 Reviews
- 82,055 Students
- 11 Courses
BARRY WINBOLT MSc. is a psychologist, therapist and coach.
For more than 30 years he has advised people in many cultures on how to
improve their wellbeing and relationships to enhance the quality of their lives. Over the same period he has provided training and coaching for personal and professional development.