Etienne Shardlow is CEO of Symphonise Consulting. He is a certified ITIL Expert and ITIL 4 Managing Professional.
He has worked in information technology for the last 25 years.
For the last 8 years, Etienne has consulted and trained in the areas of Project Management, Governance of IT and IT Service Management.
He is an APMG and PeopleCert accredited trainer for the following courses: COBIT 5, COBIT 2019, ITIL v3, ITIL 4, Prince2, AgilePM, PraxisPM, Change Management, SDM, SDA ISO/IEC 20000 and ISO/IEC 27001.