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Selling in a Virtual Environment & Make Meetings Work

Selling in a Virtual Environment & Make Meetings Work

This course will explore selling virtually and how to achieve your meeting objectives.
Created byEleventure Team
Last updated 10/2022
English

What you'll learn

  • Recognize unique characteristics of selling in a virtual environment
  • Use technology effectively to sell virtually
  • Build rapport with customers over video calls
  • Prepare for a virtual sales call
  • Present virtually
  • Effectively follow up after a virtual sales call
  • Be consultative in your virtual sales process
  • Get the right people to your meetings and plan your agenda
  • Achieve your meeting objectives

Explore related topics

Course content

2 sections • 15 lectures • 31m total length

  • Introduction1:25

    Welcome to the world of virtual sales! This module will introduce how the COVID 19 pandemic has changed our lives and how we do our jobs.

  • Virtual Selling in a COVID and Post-COVID World2:47

    This module describes some of the differences between selling virtually and selling in person. We’ll cover some of the challenges you and your customers may be facing, and also some potential benefits of meeting virtually.

  • Get Your Tech On!3:18

    Technology has and continues to impact our daily lives and how we do things. This module will provide an overview of how to use technology to your advantage when selling virtually, including best practices for setting up video and audio, and managing your internet connection.

  • Presence and Building Rapport2:29

    How can we make virtual sales as impactful and meaningful as selling in-person? This module will provide recommendations on how to set up your virtual work environment for success and build relationships with customers online. It covers tips on background settings, your appearance, and how to engage with your facial expressions.

  • Preparing to Make a Sale and the Sales Process3:00

    Making a great sale all comes down to the details, and this module provides you with the tips and tools you need to prepare for your virtual meetings with customers. This includes best practices in scheduling, preparing resources and materials, and how to communicate based on where you are in the sales process.

  • Presenting Virtually2:58

    What do you need to know about presenting virtually rather than in-person? What needs to change about your approach? These are some of the questions this module addresses. It provides insight on visuals, how to present them, and methods of delivery.

  • Follow-up Emails2:49

    A big part of virtual sales has to do with the quantity and quality of the communication you send before and after meetings. This module provides information on how to effectively communicate with your customers via email. You’ll learn about email cadence, structure, tone, and more!

  • Being Consultative on Video Calls1:58

    Listening to your customers’ needs and responding appropriately makes a huge impact on whether or not you make a sale. This module provides you with tips on how to shift from “pitching” to “consulting” when selling virtually. This includes reflective listening, asking and answering questions, and more.

  • One More Thing About Selling Virtually (Conclusion)1:12

    This module wrap-up summarizes the importance of recognizing and adapting to changes when moving from in-person sales to virtual sales.

Requirements

  • None

Description

Welcome to the world of virtual sales! Virtual selling has been escalating in popularity in recent years, but came to the forefront when the COVID-19 pandemic hit. Without the technology and tools to make virtual sales, many of us in the industry would be significantly hampered in doing our jobs. Prospects often expect us to connect with them virtually rather than with in-person meetings.


Virtual selling is not going away. However, research shows that most organizations are still struggling to get a handle on successful virtual selling techniques. That’s why we’re here! This course will summarize how the COVID-19 pandemic has changed our lives and how we do our jobs. Explore different aspects of selling virtually, the challenges you may face, and the opportunities that may arise. You'll be provided with guidance on how to set up, prepare for, conduct, and follow-up on virtual sales interactions successfully.


Then, discover how you can use meetings to make the most of what you’ve learned about virtual selling. Meetings can be the best way to share information, make sure everyone’s voice is heard, and create decisive action plans. But meetings can easily go awry and waste everyone’s time. Take the lead to make sure that the time you spend in meetings matters. Use these best practices to develop precise agendas, keep people on track, and make meetings work.


After this course, you’ll be able to:

- Recognize unique characteristics of selling in a virtual environment

- Use technology effectively to sell virtually

- Build rapport with customers over video calls

- Prepare for a virtual sales call

- Present virtually

- Effectively follow up after a virtual sales call

- Be consultative in your virtual sales process

- Get the right people to your meetings and plan your agenda

- Achieve your meeting objectives



Who this course is for:

  • Learners who regularly lead meetings or are new to leading meetings. Learners who are interested in learning more about setting up, preparing for, conducting, and following up on virtual sales interactions successfully.

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