Security Management: Excellence in Private Protection
4.2 (281 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
718 students enrolled

Security Management: Excellence in Private Protection

A complete Security Management knowledge suite of managing security operations, programs/services, budgets, & personnel
4.2 (281 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
718 students enrolled
Last updated 6/2019
English [Auto-generated]
Current price: $35.99 Original price: $54.99 Discount: 35% off
7 hours left at this price!
30-Day Money-Back Guarantee
This course includes
  • 1 hour on-demand video
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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What you'll learn
  • Become more comfortable as a Security Supervisor or Manager
  • Manage Suppliers and Inventory – contracting for service, Purchasing, and Invoicing.
  • Analyze Financial Reports, Profit & Loss, budget templates and collections records.
  • Understand the business of Contract vs Private Security – Structure, Operations, Management.
  • Navigate confidently through Human Resource Management and Labor / Union Relations.
  • Read and apply Legislation governing the security industry - PSISA, PIPEDA, Fire Code, etc.
  • Manage Security Systems, technological capabilities, and service offerings.
  • Learn how to Conduct Threat-Risk Assessments and Security Audits/Surveys
  • No prior preparation or materials are necessary.

The course is about how be a Security Manager of Physical Security Programs, which include protection of people, property, information and reputation. 

If you are a security supervisor or a lead guard and you aspire to become a manager, or take the next step in your career, this course is for you.

If you are a management professional looking to move into the security industry, this course is for you.

The course covers Security Audits and Threat Risk Assessments, budgets and financials, systems and IT, disaster and emergency planning and Business Continuity Plans, labor relations and staff management, and processes, security policies, and procedures.

The course will take several hours to complete and is free-flowing - in that the modules can be studied independently of each other.

If you want to succeed as a manager of a security program (whether IT, Information, or Physical) - this course will prepare you for this success, and to advancing your career.

Who this course is for:
  • Security professionals (officers, supervisors, team leaders, consultants, managers, and junior directors) who are looking to advance in their careers as Security Industry Experts.
  • Corporate Human Resources / Staffing, Operational and general management professionals who oversee security operations in their professional careers.
  • Former Police, Military, and other Public Law Enforcement professionals who seek to enter and advance in the private security industry worldwide.
  • IT and Information Security professionals who seek to gain a more thorough understanding of the business and operations of Physical Security.
Course content
Expand all 46 lectures 01:10:19
+ Introduction
1 lecture 01:54

We welcome you to the course! About the course, the instructor, and what you can expect.

Preview 01:54
+ History, Roles, Legal Guidance
4 lectures 07:20

What is Security, Security Management, and who is a Security Manager?

Preview 00:56

From the Great Wall of China to the Watergate Scandal, security is an industry on a mission.


Privacy and Information Protection, Building and Fire Codes, State, Provincial, and local regulations make security an accessible, regulated, and standard-bearing profession.


How does security fit into the working world? to whom does it report in organizations? what do companies expect from security?


Check how much you've learned by answering these few questions

Section 2 Quiz
5 questions
+ Personnel Management
8 lectures 10:49

Getting the right people into your department

Hiring / Job Descriptions

As a Manager, you now have supervisors and other administrative staff reporting to you directly, its not the guards any more. How do you manage the performance of these employees?

Managing Security Supervisors

Departing from the worker mindset, and navigating through and arriving at becoming an expert Security Manager.

Managing Yourself in your new Managerial role

Arguably the most important position in the security industry, we deep-dive into the role of the scheduling manager - the critical operations, the challenges, and the finesse with which the best scheduling managers execute their office.

The Scheduling Manager

A review of the SOP, CBA, and the Employee Handbook - the critical documents at the security manager's hands to effectively manage employees

Preview 01:42

We simplify the complex world of unionised workforces and learn to navigate through Collective Agreements, relationships with Union Reps, and Documentation


The importance of caring for your employee's well-being, and the consequences of not doing so.

Health & Safety

The training officer, sourcing, deployment, and tracking of training, and pros & cons.


Check how much you've learned by answering these few questions

Section 3 Quiz
4 questions
+ Operational Management
9 lectures 12:20

The bible, and arguably the most important document of any security operations - what is, why is it important, and what is written in it?


Its all about those numbers! We look at how to make them work for your security operations

Preview 01:56

Line-by-line live demo of a budget spreadsheet

Budgets - Demo

The Aged-Trial Balance and the importance of collecting payment for invoices in the contract security industry

ATB - Demo

The nitty-gritty of financial knowledge essential for every responsible, top-notch security manager

Accruals, Profit Margins, others

The P&L Statement is essential in assessing the financial health of your security operation month-to-month. We review it and its importance

Profit & Loss

A deep-dive into the P&L Statement - line by line - simplifying the complex right before your eyes

Profit & Loss - Demo

Navigating through the world of procurement and making it work for you


How to get what you need for your security operation from the organization you work for

The Business Case

Check how much you've learned by answering these few questions

Section 4 Quiz
5 questions
+ Program Management
8 lectures 12:08

You will gain the knowledge to provide expert security consultation service - we cover qualitative and quantitative TRAs, step-by-step guide to the Security Survey and tying these two programs together

Preview 00:54

One of the largest programs for a security manager to manage - we cover processes, systems, and correct deployment of a robust, compliant, and standard-exceeding access control system

Access Control

This is what your department produces - we perform an in-depth study of reporting, and prepare you to deliver content and metrics to your organization

Preview 01:27

Scoring top marks in the gruelling, trying world of auditing


Providing Enforcement Services in your organization is not easy - but here we take you through it all

Compliance Enforcement

From driving shuttle buses to protecting horse barns - your department may be tasked with odd duties - how to accept, reject, or give conditions to some of these non-traditional duties and tasks that come your way

Non-Traditional Duties

Educating your organization in all things security - what to teach, and how to teach it?

Security Awareness Training

Providing the planning and protection that your organization expects and deserves in a crisis

Preview 02:33

Check how much you've learned by answering these few questions

Section 5 Quiz
5 questions
+ Public Relations Management
7 lectures 09:48

Understanding client needs, and established client management processes - and creating a long-lasting, positive client relationship.

Client Relations

RFQs, RFPs, awards, and the in-between.


The KPI process, the satisfaction survey, and other concepts.

Client Services

The importance of liaison and relationship establishment with Emergency Services

Emergency Services

Addressing your security needs as part of a neighbourhood / local business alliance

Neighbouring Businesses

Delivering peace of mind and critical information to business partners

Inter-Departmental Relations

Becoming a trusted leader in the security industry

The Industry at Large

Check how much you've learned by answering these few questions

Section 6 Quiz
3 questions
+ Resource Management
8 lectures 15:11

The Supply Chain mechanism and considerations - Part 1 of 2

Contracting for Services - 1

The Supply Chain mechanism and considerations - Part 2 of 2

Contracting for Services - 2

Choosing the right security system for your business and the ins and outs of working with your security integrator

Preview 03:10

Often Security Managers get tasked with managing radio communications not only for security, but for the whole business operation - we examine here how to improve radio transmission and reception, administer radio supplies and equipment, and review challenges and the changing radio communication environment.

Radios and Communication

Getting your staff to look the part, and stand apart


Investing in the correct safety equipment and supplies for your department

Safety Supplies

Considerations in designing and creating your security workspaces

Designing the Security Control Room

Considerations in designing and creating your First Aid workspaces

Designing the First Aid Room
+ Closing Remarks
1 lecture 00:49

Thank you so much for taking this course, and we hope you found it useful, applicable, and enjoyable.

Thank you!