
Explore SAP quality management (QM) and its integration with materials management, production, and sales and distribution to enable quality planning, inspection, and control across procurement and production.
Learn to create inspection lots in SAP QM via inspection locks, manually or automatically, entering material and plan details, and recording defects using 0 1 and 0 2.
Learn to record results in SAP QM using transaction 0 2 to enter an inspection lock, select defect types, and generate quality notifications linked to a record category.
Explore quality certificates in SAP QM, including incoming and outgoing certificates, predefined inspections, and status tracking through reports and filters by material or document.
Explore how basic and specific quality data drive SAP QM, including inspection characteristics, sampling procedures, dynamic modification rules, and catalogs, to control quality across the material master and supply chain.
Learn to create and run vendor evaluations in SAP quality management by selecting the purchasing organization and vendor, and configuring price, quality, delivery, and service criteria.
Explore quality certificates in quality management, focusing on the certificates feature, certificate profiling with profile characteristics, and creating, defining, and manually dispatching certificate profiles.
Explain how condition technique selects certificate profiles for materials and customers, and how output determination and access sequences govern automatic generation and distribution of quality certificates and forms.
Explore how to create and define certificate profiles in SAP QM, configure forms, assign characteristics, and set output and text data for multilingual certificates.
Create and link a certificate profile to a certificate type in SAP quality management, ensuring subscription form and authorization. Define header data and divergences via the create transaction, then save.
Explore how to manage SAP quality notifications by creating and classifying items for defects, recording defect data and locations, and assigning tasks with status tracking from release to completion.
Learn how to manage statuses for tasks in quality notifications, assign and display status codes per task or item, and use automatic determination and follow-up actions to drive timely resolutions.
Manage task statuses in SAP quality management, where notifications proceed despite outstanding tasks and statuses are assigned per task, with automatic ordering via response profiles and service windows, follow-up actions.
Process return deliveries to vendors by creating quality notifications to record vendor complaints, determine inspection needs, and move defective goods to inspection stock or to blocked and unrestricted stock.
Learn how internet-based quality notifications in sap qm enable consumer-to-business submissions, online processing, and real-time status checks with secure authorization.
Learn to create a quality notification in SAP QM by selecting a notification type, entering references, defining subject and description, and executing to generate a notification number for later edits.
Learn how to display and read action logs for SAP quality management notifications, view changes, and track actions taken on a specific notification.
Explore the time line display of quality notifications and perform time series analysis to track notification status. Apply selection criteria and interpret the SFP statistics graphic to count occasions.
Use transaction code I01 to create test equipment by selecting the equipment category from the organization dropdown and entering a description on the general screen.
Learn to create a maintenance plan by entering the category and strategy, defining functional location and equipment, optionally setting a cycle start date, and executing to generate maintenance plan number.
Assign a task list in SAP quality management by selecting a maintenance plan, entering a functional location, and executing the task list to reflect changes in maintenance items.
Integrate the quality management component with procurement processes to manage vendors, certificates, and inspections. Control releases, purchase orders, and supplier relationships within the logistics workflow.
Learn how source inspections operate within SAP quality management, triggering inspection lots for batches or dispatch, leveraging vendor blocks and quality info records to control source and goods receipt inspections.
Introduction to SAP Quality Management (QM)
Quality Management (QM) is an integral part of the logistics function and within the SAP system it is fully integrated with complementary components including Materials Management (MM), Plant Maintenance (PM), and Production Planning (PP). Quality management is important to the warehouse, inspecting incoming material as it arrives at the facility and for manufacturing operations, where the quality of in-process items are checked during manufacturing process and finished goods are inspected before they reach the warehouse.
Quality Management ComponentsThe QM module covers three distinct areas of planning, notifications and inspections. The quality planning function allows your quality department to plan inspections for goods receipts from vendors and production, work in process and stock transfers. A quality notification can be used to request action to be taken by the quality department. This may be to review an internal problem, an issue with items from a vendor or a customer complaint. The quality inspection is the physical inspection using specifications defined in quality planning.
PlanningIn SAP the quality inspection plans defines how an item is to be inspected. The plan also establishes how the inspection is to take place, the item characteristics to be inspected and all the required test equipment that is needed for the inspection.
The inspection plan is an important part of the QM planning process. The plan defines which characteristics of the item are to be inspected in each operation and what kind of test equipment is required for the inspection.
NotificationsThe quality notification records a problem that is either identified by a customer against a product that is produced by your company, or by your company against the product of a vendor. A notification can also be raised internally to report a quality issue that has arisen on the production line or somewhere at the facility. You can assign a quality notification to an existing QM order to create a new order for the specific notification.
InspectionsA quality inspection occurs when someone in the quality department inspects an item as determined by the inspection planning functionality. An inspection is based on one or more inspection lots, where a lot is a request to inspect a specific item. Inspection lots can be created manually by a user or automatically by the SAP system. There are a number of events that can trigger an automatic inspection lot. Most inspection lots are automatically triggered by a movement of materials, such as a goods receipt or a goods issue. But other events like the creation or release of a production order, the creation of deliveries or a transfer of stock in the warehouse.
The inspection lot functionality allows an inspection of a product in the warehouse. The product can be a finished product, a raw material, or a piece of equipment that is used in the facility. When an inspection is performed the results of the inspection should be recorded for each of the inspection characteristics. The inspection lot can be accepted as being within tolerance or can be rejected if the inspection finds that the results do not reach the prescribed specification for a certain characteristic.
When the inspection is complete for the inspection lot, a usage decision can be made as to whether the material can be accepted or rejected. After the quality department has made a usage decision the inspection is technically closed.
ReportingSAP provides a number of reports for the quality management team. The material defects report can show the number of times an item has been in a defect status. The vendor defect report shows the frequency of failed material by vendor. By examining inspection lots for goods receipts, a quality department can highlight vendors who are supplying goods that frequently fail inspection. The customer defect report shows the defects that were found on inspections for outbound deliveries. This is important as it can help get defects resolved which will improve customer satisfaction and customer service.